First scheduled service: 5000 mile maintenance
Ease of scheduling.
Arrived early; immediately met advisor Abe
Listened attentively making notes of concerns
Clarity of communication of work performed
Real time text and email detailing work and status
Completed quickly; honored warranty
no charge; no add ons.
Our salesman Thomas was thorough and very helpful. The staff was amazing and worked hard to meet our needs. We will definitely buy more cars here!
FEELS GOOD SO FAR
by morstuff from Mackinaw, IL.
November 24, 2018
I MISS my CD player, but Sirus makes it better We have a lot to learn about our new Pacifica, has a lot of new features for us to experience.
The Pacifica is roomy, sporty looking, and a new experience for us.
After experiencing more than one headache with other dealerships, we happened upon C&L and cannot be happier with our experience. We have a beautiful new car, and an appreciation for the kind care shown to us by the staff at the Hurstbourne location. Thank you to Justin Pinnick, especially, for a great car buying experience!
by JPrice from Wapakoneta OH
October 12, 2018
The Pacifica provides more "bells and whistles" than I could imagine. We are so very happy with our purchase. Thank you for the soft-sell approach.
These two guys negotiated with us to give us the best deal possible to drive out with our new truck tonight! Will definitely recommend them to anybody that is looking to get a new car/truck! They???re the guys to go to! 10/10.. because the scale only goes up to 10!
Great car for the Family
by Mr. Forero from Boynton beach fl
October 21, 2018
Perfect size and space for the family
And friends. Including strollers and luggage
Good sound system and techno package
Just needs to improve the outside noise.
Good experience all employees were pleasant and professional. the waiting facility was comfortable, enjoyed the coffee
I bought a used 2018 Pacifica Limited in Atlanta
by gwb28 from Knoxville, Tn
October 31, 2018
The 2018 is basically the same as the 2019. My used 2018 has less than 20k miles with full warranty. Bought in Atlanta for $3500 under wholesale. Had 4 previous Town & Country's. This is by far the best van yet. Full of creature comforts. Very quiet smooth ride.
Dealt with Charlee and the experience was first class. He didn't hesitate answering any and all questions/concerns and would definitely buy again. Nice clean dealership
Best from minivans today on the market
by Gringoru from Staten Island
December 25, 2018
This car has everything you need not only for family, but for every day single use , stow and go is excellent idea. Switched from Toyota Sienna I will say Sienna for the same price doesn’t have a half of future things what is offer pacifica. Buy-buy Toyota, Hoda- after owning a 3 Toyota,- Chrysler Pacifica is my choice now , at least for 3 years, until my lease and.
Eric and York were a great pair of sales staff to purchase our 2017 Outback. This is our second new Outback from Don Miller West and both experiences were simply top notch. It also says something special that we came back to Don Miller West and purchased the nearly identical car 6 1/2 years later. Same Dealer...same car. Reliable quality 360 degrees!
G and L
LOVE A CRYSTLER!
by Dixie from Charlotte NC
December 7, 2018
I've owned 4 vans and loved everyone! The options are wonderful, especially the heated seats. Interior and exterior are sharp looking. Easy to drive. Dependable. Great on trips!
I called Green Ford looking for a small truck, immediately Katie sent me a picture of a truck that they had at the Springfield dealership. I went in and met Roy Hummel. He was very polite and professional and arranged that the truck be brought up so that I could see it. I was very impressed with Roy and Green Ford they made it easy to purchase the truck . Great job Roy and Green Ford!!!
Great for families
by Momcardriver from Ames, IA
November 17, 2018
I chose this van because of the dual monitors and onboard entertainment system. My kids are really enjoying discovering all the games on it. My kids also love having heated seats. I do wish the drink holders for the kids were closer to their seats, but they will get use to it. I enjoy the safety features, the seat adjustments, the heated seat and steering wheel, and all the little things that you get with a nice car.
Fields in Sanford is a great place to purchase a vehicle. I could not ask for a better sales person (Brent Osbourne). Very professional, friendly, helpful. He knows how to convince you to make a purchase without putting on pressure, I did not plan to purchase a vehicle there but, i end up making a purchase more than once, plus sending other people to make purchases. Mr. Osborne is simple a awesome sales person and and very reliable. He returns missed calls promptly. He has great customer personality.
John Miller was amazing to work with on our new car purchase. Planned in being there all day to buy a car and was just there a couple hours. Great to get my Saturday back! Great small town dealership!!
Erin, Troy and Michael are the trio every dealership would be proud of . We came to buy a used Jeep but left with a brand new Compas Jeep. When we first got there Erin suggested this new Compas Jeep but we thought we would not be able to pull that much. We ended up trying 2 used 2011 vehicles but after we tried the one he recomended it was no brainer. We have decided to purchase it. Troy did his magic with numbers and met our tight budget He is very experienced manager and I would recommend him anytime. Michael made payment super easy. Erin I just wished we listen to your advise and went straight for the one you have recommended, would save us so much time. Thank you very much to all of you on an exceptional customer service. Wish you a great business and many years to come. Amra and Farid.
Robert did a GREAT job and made the buying experience very easy. Would highly recommend Total Motors. Amazing customer service and follow through. They Rock!!
Best car i have owned
by New York, MsC from Queens, NY
November 18, 2018
This car met most of my needs. There is a problem when i try to get into the vehicle my head hits the top of the door. I have to put my head in first to save my hairdo; NOT GOOD. the head rest also is in an uncomfotable position it totally destroys my hairdo. I cannot fix it to prevent this. The headrest leans forward too much and i feel i should be able to adjust this. I have 3 electronic devices that have to be add every time i get into the vehicleand the interchange is not so easy when you are driving.
I just hate the wait time when u bring your car fo
by Bs from New Orleans
October 6, 2018
Nothing to say really just hate the wait timing to get your car services an they don’t give out loaner until your car ready but other then that the wait timing could get better.. thank to Donald n ms Stacie from speeding up the work on my car..happy costume
I have to say, Working with Brian James in the finance department has made my decision easy to travel a extra 40 miles to Mancari jeep especially that I have a jeep dealer 5 minutes from my home. Brian knows what I want and gets it done in a timely manner. Thanks Brian James
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