New and used 2026 Chrysler Pacifica Select FWD for sale near Severn, MD

Jose, the Service Manager, was just wonderful. He was very professional, polite and exceeded my expectations.

Everything was simple, didn't feel pressured, and the extras that come with your purchase such as free lifetime oil changes, car washes etc.

Found the car we wanted. The transaction was clean and simple. Nice to deal with.

Ms. Ronnie is truly a Premium Saleswoman who takes pride in what she does and exercises great patience and knowledge with her customers. She treats you like family while she tends to your needs. Great attitude, awesome smile, and customer service that will make your heart melt... that's Ms. Ronnie Hughes at DARCARS, New Carollton!!! Go check them out & ask for Ms. Ronnie, I DARE YOU!!!!!

Never any issues, almost the best service. Everyone is always nice and respectful. Thank you.

Ronnie Hughes had great customer service with me. She was taking that extra mile to try her best to get me in something comfortable. She pick me up from and drop me back home. And with her customer service she gave me a extremes visit. And I would inform more people to come to her because of the great work she did.

Recently, I went to Heritage CDJR in Owings Mills and it was awesome, mostly because of Nick Kam, my sales guy. Nick was super friendly and made everything easy to understand. No hard sells or confusing talk. He really listened to what I needed and helped me out a lot. The place was welcoming and I felt comfortable right away. Nick was patient and always had a smile, even when I asked a bunch of questions. I never felt pushed to buy something I didn't want. It was like having a friend who knows a ton about cars help me shop. I left with a great car and a sweet deal, all thanks to Nick. If you go there, ask for him. He's great!

I was deeply impressed with the lack of pressure, we felt throughout this entire process. From calling to set up a test drive, to signing the papers. Our Sales person Jeffery was so helpful. He had the car up front and ready to go when we arrived. They were willing to let me hold the car until my husband could come back with me to test drive and were so helpful. We were nervous about the dreaded "Used Car Haggling and there was none of that. They allowed us to have an outside mechanic check out the car before we purchased. We left feeling that we were getting an amazing car, for a great price and were extremely happy and impressed by the entire process. Jeffery was our Sales, Barry was the Manager who also worked with us, and Carlos was our finance person. Really impressive team all around, highly recommend them for any car buying needs.

Brian has been my Service Advisor from day one. He has old school manners that are demonstrated to new/old customers. He presents well, is honest, and knowledgeable. His professionalism is cross platform. And, if you are just getting scheduled maintenance or having issues, his temperament is scalable to the situation. He gives his all to make your day better. Thank you for hiring/maintaining the right person for the position. He really deserves more. My name is Elliott Ware. And, I endorse this review.

We went to another dealer and were treated badly, so we left . We went to Fred Frederick in Laurel and found what we were looking for. We were very happy with the way they treated us.

I was recently in the market for a low mileage used car and ran across their website. They had a large selection of vehicles in my price range with the equipment I desired. I called and spoke to Susan Thrift about the car I wanted and she was very helpful. They handled the whole process painlessly and I cannot recommend them enough. If you’re looking for an easy buying experience that’s actually fun, call and ask for Susan. She’s easy to deal with and also quite funny.

Great team, everyone is and was friendly no one was aggressive and everyone was helpful especially the sales manager and Guyanese finance manager. Thank you for your help!

recent visit for new tires and oil change. Chris Frederick and service department are the best in the business. excellent service from start to finish.

I wanted to take a moment to say "THANK YOU" to DARCARS Chrysler Jeep of Silver Spring Service Department but especially my (Service Advisor) Brian Paige and the mechanics they provided me and always with top-notch service. Brian has provided me the best possible service for years and it's willingness to do things the "right way", and in a manner that he keeps the consideration of his customers in mind. I am never disappointment with the service repairs that I have received. Brian goes the extra miles, provides outstanding customer service and just a trustworthy person. It is certainly a pleasure to do business when you feel as though the people you are conducting business are looking out for your vehicle and your best interest. I am never disappointed. Thanks!

My experience at Ourisman Dealership was very pleasant. I had an awesome advisor named James Umpleby, he kept me updated and communication was very good. The entire staff was courteous while I waited in the sitting area and they even washed my car, free of charge the day I came to pick it up!

We walked in without an appt and were taken care of immediately. Our salesman Nick was super friendly and knowledgeable. The entire team made our transaction seamless. Thank you!

I told my sales rep, Gerard "Cowboy" King I was going to send an email to his manager saying what a good job he did and how professional and friendly he was. But I think it would be better to post a review so everyone could see. My wife and I bought a Chrysler Pacifica PHEV this week. During the sale, we had a bit of a wait because another customer was in the finance office. Cowboy just talked to us like we were old friends. It was nice to meet someone in sales that actually likes their job and seems to enjoy working with the public. Overall I would say this was a positive experience, even after we got a flat tire on our brand new never driven van and had to take a loaner home for a day! After the purchase, we were unsure about how to claim the federal tax credit. Cowboy was instantly messaging us back, connecting us to the right people, emailing us forms, it was great to get such outstanding customer service. He sure knows a lot about these hybrid vans! I am very happy with the van and with the tax credit I think I got a great deal.

I had the pleasure of working with Karla Araujo at Ourisman in Dundalk, and I couldn’t be more impressed with her exceptional service. From the moment I walked in, Karla was incredibly professional, knowledgeable, and attentive to my needs. She made the entire process of purchasing my 2018 Jeep Renegade smooth and enjoyable. Karla went above and beyond to ensure I was fully informed, answered all my questions, and made sure I was comfortable with every step. Her flexibility and willingness to accommodate my schedule and preferences truly set her apart. It’s clear that she genuinely cares about her customers and strives to make the experience as seamless as possible. I highly recommend Karla Araujo to anyone looking for a stress-free car-buying experience. Her dedication and outstanding service make her a true asset to Ourisman at Dundalk!

Overall a great experience, not a lot of the usual dealership back and forth hassle, I was in and out in under 3 hours as they were pretty straightforward on pricing. The salesperson was new but very pleasant. Overall a great job by the team at Ourisman!