Justin and Leland got me a great deal on a brand new Jeep Grand Cherokee Trailhawk. They are having it delivered to me from over 2 hours away! Really appreciate everything from those to along with Fregia!
It was great dude business with Zack at courtesy great staff great employees. I bought a 2014 Ford Taurus everything about the car with great except for not having speakers in the car hopefully we'll get this issue resolved soon.
by Carol and Terrence Mitchell from Danville, Illinois
September 6, 2017
We went to this dealer, Courtesy Ford Lincoln, to possibly purchase a new Ford Flex. We were approached by sales person Rick Smith shortly after we arrived. This dealer did not have any Flex's in their inventory so he ask us what color and what accessories we would want in a Flex and with that information he went on an internet search of other Ford dealers. He found a Flex like we were looking for 300 miles away in Wisconsin. He called that dealer to see if they would let his dealership have that car. Working out the financing went fairly smooth and we left looking forward to picking up our new car the next day. We were very impressed when we found out the people going to Wisconsin to pick up the car left at 1:00 a.m. Our new Ford Flex was ready to pick up by 3:00 that afternoon. This was one of the easiest purchases of a new car we have ever done. Our sales person Rick did not apply any pressure whatsoever and was very friendly and nice to work with. He answered all of our questions and was very knowledgeable of his product. Overall, a very pleasant experience.
I recently bought a used Honda Accord from Vermillion. I was looking for a very specific car/color/engine configuration with low miles, etc and Vermillion had it. The trick was that I am in New York – about 800 miles away.
I started the conversation about this used vehicle as well as the value of my trade via email/pictures/documentation. Kneeill at Vermillion was great and supplied any and all information that I requested. We put together a deal via email in such a way that I decided to take a chance. I actually drove out to the dealership, did the deal and have my new (used) car.
Here’s the takeaways: Everyone at the dealership was courteous and professional, especially Kneeill who has an exceptional positive attitude. All my expectations were met, any and all questions answered. The car was freshly detailed and exactly as described. I believe the team at Vermillion to be up-front, detail focused and customer oriented. I would recommend this dealership.
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