Great place to get a vehicle! They greeted me timely and made me feel welcomed. They took their time with me, didn't rush or push and helped me find a vehicle for my lifestyle, budget and one I loved. I will forever be a Jeep driver.
We drive up and this young man came out and met us. John Wagner was a very personable man and we liked him from the beginning. We told him we would come back on Monday when we had more time to drive because we had several we wanted to drive. John was so patient with us and let us drive several vehicles so we could make up our mind. He also showed us several vehicles that we liked. The dealership was awesome. I loved the fish tank. Once inside we were treated as if we were the only ones there by all. They all went above and beyond to help us make our purchase. I will certainly recommend Rocky Williams dealership. They are a Christian orginazition and it shows. Thank you John Wagner and all that helped.
This was my first truck purchased from Premier, I started off with a salesman contact from a family member who had made a purchase. Matthew was very helpful and friendly. He took the time to answer all my questions and took the time to show me the features of the truck and how to operate some of the ones i was unfamiliar with. He was patient during the test drive and offered as much test drive time as I needed. All the paperwork was explained and questions answered. Even though this part of the buying process can be a little bit long, I was made comfortable while I waited. Overall A Great Experience!
We would like to thank everyone at Columbia Chrysler Dodge Jeep Ram Fiat for the great experience on October 24, 2018 when we purchased a 2018 Chrysler 300S from them. We had been dealing with our local Chrysler dealer for the last 13 years, purchasing approximately five vehicles from them. Upon visiting them, we felt as though the salesman could have cared less if he found us a car. They were not willing to work with us and we decided to move on. We received a call from Aaron Howard from the above dealership wherein he told us he had the car we were looking for. We would have had to travel 85 miles to get there but after talking with Aaron, we decided to take a trip and see what he had for us. Upon entering the facility, we were greeted by Jose Morales, who made us feel so comfortable and important. He talked with us, sat us down and contacted Aaron to let him know we were there. He always had a smile on his face. Aaron arrived with the car he was showing us and we knew it was the one. He bent over backwards to get us the deal we felt happy with. We purchased the car that night and happily drove the 85 miles home. This is the way a customer should be treated. Everyone at that dealership was outstanding....I wish I could mention all their names as they all deserve recognition. Thank you for everything and you will be our continued dealership for the future.
Very helpful salesman. Great selection of vehicles. Incredible markdown prices on end of model year. Beautiful facilities. My only complaint is that nobody in finance knew how to use my FCA Mastercard points towards my purchase.
Excellent service, great people, great cars! I even like the lobby where you wait on your car to be serviced. Even thought I've already bought my car, I like the sales people, no pressure. That's great!
I love this place and people I???ve never had such a great easy car buying experience until I went here today to purchase my new 2019 Dodge Challenger. Outstanding customer service very knowledgeable friendliness the whole team Spencer Fernando Stephen some more of there sales team all work together to get me exactly what I wanted. I left a extra happy customer and I???m highly recommending this dealership for your next purchase.
Absolutely enjoyed my experience with Lino ! Very knowledgeable and guided me through such a quick and easy car shopping experience! No-pressure, didn't feel rushed And trustworthy. Lino listened to my needs and wants in my purchase. Told him my budget and wants in a carfax report and he picked out the most amazing car! Quick and painless ??? the dealership made the process easy. Final price was exactly as negotiated (no last-minute surprises) Professional and polite salesperson Attentive to customer's needs Lino went above & beyond ??? locating a specific vehicle, delivering vehicle to me in the cold and rain. I thank him so much!
My Jeep needed an Oil Change and Tire Rotation. Tonya the service rep was as always wonderful, greeted me with a smile and quickly took care of me. The process was quick and painless. Franklin CDJR is a 5 star experience!
The entire team treated me like royalty. Stephen worked hard to get me the best trade-in value and Sean made the paperwork painless. I highly recommend this dealership!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.