Need more team members like Marty, a real customer service type of guy! No problem can not be overcome, when dealing with him. I recommend all my friends and family to go see Marty, when it comes to buying new or used.
Everyone was super friendly And willing to help ....Marty Ervin was very professional And very patient answering every question that I had . I will be going back and telling friends about this Dealership
I wasn't really ready to buy I was looking at a truck. Went in and talked to Troy (salesman) after talking with him we went on a ride I came back and worked with Mike I believe used sales manager. He worked with me as I didn't have my vehicle with me. We made a deal and went on with the process. Fast forward a couple of days. Needless to say I had an issue with the truck. Nothing big and nothing they knew about before selling it to me. I called and spoke with Mike. He took care of everything for me. He went above and beyond to make sure I was taken care of and happy. I can honestly say I was happy with the way I was treated here. I will recommend this dealership to any one of my friends. These two guys were a pleasure to work with and when the wife is ready we will go back to see them. Just to prove how good they are I live 1.5 hours away from the dealership. Thanks guys for the great experience and look forward to doing business again.
I am very happy with my experience at Ourismann. They were very professional and very fast with the amount of work that needed to be done. My service technician, while I waited for my truck, kept me informed on how much longer it would take without me having to ask him. Very friendly staff!! Take care, Matt
I was very pleased with the way Ourisman service handled the recall. Making an appointment was very easy. I was treated with professionalism when I arrived. It actually took 30 minutes less than anticipated and I was on my way. Makes me wish I had purchased the vehicle from them
The deal originated on the internet sight. The dealership and sales team worked hard to satisfy us. In the end, we bought the exact vehicle for the exact price we expected. The salesperson did an excellent job.
John and everyone at heritage were amazing. They went above and beyond to make our experience perfect and comfortable. They treat you and your family like their family. We will definitely be going back for any future car buying needs. I would recommend them to everyone!
I had a scheduled appointment for service this morning and was greatest by the service staff with a smile, and handshake and most importantly, sense of confidence that my vehicle will be well cared for. I can't believe I was in and out in about an hour and had coffee in the waiting room as a bonus. Victor Clash always takes great care of me and my vehicle being pleasant , friendly, and most importantly, trustworthy. I ran into Brent Ivie, service manager walking into the waiting room who asked if I needed anything, wow! Thanks for such a great service experience.
Great experience until it was time to get my tags. Just need to work on that part of the process. Had to go back 3 or 4 times because my tags took so long to come in. Maurice, the sales manager is a stand up guy, very professional and friendly and I believe he worked hard to get a deal done but a car wash or complimentary tank of gas would have been great being I live on the opposite side of town. Other than that, Great experience
Went in there without a check from my bank but was pre approved. They were willing to sell me the vehicle and fought for it with little evidence of my financial ability. If you're a beginning a credit line with an auto loan this dealer is for you.
I started my vehicle search online...found a Jeep that I wanted to test drive...From the test drive to driving out of the dealership in my new Jeep, the entire process was first rate at Antwerpen Chrysler Jeep. Thanks Joel, Maurice, and Tom, and all the other hard working people that make car buying possible!
The entire process from making the appointment to driving away after the service could not have gone better. The entire staff was welcoming. The service was completed when promised. The waiting area was comfortable. I highly recommend Antwerpen Chrysler Jeep.
Nathan got us done quick! The process was quick and easy. I was able to drive away same day! Nathan was also very nice and understanding. He asked alot a questions to make sure he put me in the right car! I had a great experience and will recommend my family and friends!
Good I enjoyed the experience however the. Process was long as a result of the power kept going out. I would recommend someone else good bye
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