I posted previously about my experience with Frisco CDJR. Since then, Paul Failor and Vinny Attaguille addressed all of my concerns and earned my business. Mistakes happen and we were able to work through the issues. I would like to amend my previous comments and share that the leadership of Frisco Dodge Jeep does take an active interest in their relationships and given the time & opportunity to discuss them, they will do right.
On September 17, 2018, my daughter and I were there to purchase a
vehicle. Our salesman was Vinnie. Vinnie was the most caring, patient, kind, professional and knowledgeable person that we have EVER encountered at any dealership. Vinnie DID NOT PRESSURE us to purchase a vehicle just for a sale, he worked with us and told us to take our time. We explained the situation to Vinnie about a bad experience at another dealership the day before.
Tracey Brown, the Financial Director was also such a great caring, kind, professional and knowledgeable person, very down to earth.
Any friends or family that are looking to purchase a vehicle, we will send them right to Frisco Dodge...Ask For Vinnnie!!!! Kudos to Vinnie and Tracey.
Both Vinnie and Tracey were very personable and they made us feel very comfortable during our visit.
Caleb from Frisco Chrysler Dodge Jeep Ram was fantastic. He was patient, calm, knowledgeable and helpful throughout. I brought my Pacifica from Caleb and had such a great experience there was no way I was going anywhere else when I came to buy my 2nd car, a Charger. I would highly recommend to anyone to speak to Caleb first as this will remove the complexity and stress from a high value purchase.
we just purchased another jeep wrangler from Don Davis, this time it was a 2018 unlimited rubicon. as with all out purchases over the years at Don Davis, we were treated great and thanks toVince in F&I and Jim in sales this time went at easily and smoothly as all our others. I wholeheartedly endorse Don Davis to anyone looking to be treated properly and getting the best overall deal possible
Very knowledgeable, polite, and listened to what we wanted everything he promised he delivered. everyone was helpful. no pressure sales fair deal on our trade. For the first time, I don't lose my cool in a dealership.
Prompt and courteous service. I have bewn there twice and have always been treated well. They kept me informed of the progress. This time was for an inspection and checking on an issue. Great place for service.
Received excellent service, clear definition of work and estimate of cost for the services agreed upon. Called for pick up much sooner than expected. Will continue using maintenance service at this dealership.
After a day of car dealerships and not seeing or getting the service I was expecting, I walked into Dodge City of McKinney and was immiedately greeted by Bobby. He could sense the defeat I carried with me but he was persistent on me staying positive, that he has what I was looking for. I initially came looking at the Jeep but switched gears to the Dodge. Bobby worked with me on my credit and my monthly price point. We initially did not agree and C.J. came over to speak with me. After reviewing they were able to get me in an amazing vehicle for an amazing price and interest rate. They stayed positive, bent over backwards and took care of me all the way through. This was by far the best car buying experience I have ever had. Best customer service and perfect vehicle for my family!
Best buying experience. RT was great, treated my like I was buying a new car. Very polite and extremely helpful. Buying a used car here also included oil change, rotating tires, filling all fluids, detailing the car including shampooing carpet, filling the gas tank and a spare key with fob. My family was so impressed that they are now buying a car for their family.
Clay your Jeep service advisors are top notch. The coffee bar, not so much. Looking for sugar with no help. Had to walk across the sales office and get it myself. It's the little things that mean alot.
When into the dealership to find the perfect vehicle and Jamal was more than helpful. This guy really went out of his way to make sure I was taken care of. One happy customer and proud owner of a 2018 dodge charger!
They were all so friendly & managed to get me out of a car I was upside down on. I absolutely love my new Jeep Cherokee & I will not ever go any where else.
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