Car shopping can be a hassle. I saw this 300c online for a good price. An almost unbelievable good price. We had an appointment in Walnut Creek so we stopped by to see the car. My husband wasn't expecting much because of the price of the car. The car was beautiful. Justin Potthoff was our salesman and he made the whole buying a car experience a good experience. Everything went very smooth. All of the staff are very friendly. The finance manager, Alberto Fletes, didn't even try to pressure us into buying add ons, no pressure! Very nice place.
Will and Jim made my buying process so easy with no hassle and lots of knowledge on the Jeep we were looking at. Even though we stopped by on a Sunday afternoon, they all stayed behind after closing to make the deal happen as easy as possible. I buy a car at least once a year (mostly European brands) and the buying process at this dealership ranks as high as the luxury car dealers.
We went to the Roseville Auto Mall thinking that they would have a big selection on the Fiats, they only had one color & style. Not very happy! Next day we went on the Web Lithia Chrysler Dodge Jeep Ram of Concord and saw that it had more Fiats on the lot to look at. We meet Sidney and he was very helpful & went over the cars details with my daughter who was very happy! She saw the color she wanted. Sidney was the best salesman that we had encounter with. We would recommend him to our friends and family. Thank You again Sidney for a wonderful experience!
Seamless experience at the repair center. The drop off and pick up of my vehicle was seamless. The shuttle service was outstanding and all of the employees - including the service manager - were professional and knowledgeable. I will be back!
I was amazed, I called in not really sure what I was looking for. It was early in the AM and the sales manager picked up the phone. 20 minutes later with the managers help I narrowed down what I was looking for to two jeeps. Both were waiting for me when I arrived. Alfonso greeted me personally and Chris showed me around the cars. I left 2 hours later with my new jeep. Shout out to the finance guy Kevin for explaining how my loan actually worked. SO PATIENT with all my little questions.
Delivered van for oil change slightly earlier than appointment time and had it back in about 30 minutes. Fast, courteous and efficient. Representative helped me research RF interference from alternator.
We went to Michael Stead Hilltop Jeep to look at the New Jeep Cherokee. I knew what I wanted. We meant Dave Holt , Internet Manager. He took the time to try and find me the Cherokee I wanted, however we could not locate one. Dave suggested we order the Jeep Trailhawk just the way we wanted it. So we did. He keep in contact with us each week to let us know how the build was coming along. Today we picked up our New Jeep Trailhawk. It was better than I thought it would be. Dave took the time to explain all the features. I just love my New Cherokee and would buy my next car from Dave Holt. If you want a fair deal and great service go see Dave Holt at Michael Stead Hilltop Jeep
We went Hilltop Chrysler look for a used SUV and wanted to trade our Jetta. We needed the room for our new son. We meant Dave Holt, Internet Manager, He showed us a 2008 Cheve Equinox with low miles. We were able to trade our Jetta, lower our monthly payment. We love our Equinox. We have referred two friends to Dave and they have both purchased cars . Need a car see Dave
Called Michael Stead Hilltop Ram a few weeks ago and spoke to Dave Holt, Internet Manager about a 3500 Ram LongBed he had coming into the Dealership. He said he would call me when it arrived. The Ram arrived, Dave called and we worked out a Great Deal .He worked very hard to get me what I wanted for my trade. Took the time to explain options. Very happy, would recommend to anyone looking for a Ram to contact Dave Holt,
Went into Hilltop Dodge to get a new Dodge Charger. We meant with Dave Holt, Internet Manager. He took his time and we found the Dodge Charger that had everything we wanted and more. It made it easy. I have told him that I am sending all my friends to him and Michael Stead Hilltop Dodge. Chris in the Finance Department worked with us to get the payment we wanted. Will buy our next car form Dave .
I have dealt with many service writers over the years and by nature they are uninformed and abrupt. This is not the case with my current experience in your Ram service department. I was helped by Christian Talavera. He was helpful and friendly from the start. I was completely satisfied with his knowledge and response time. You should know how lucky you are to have him. Thank you.
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