Helpful, attentive and friendly staff. I had called ahead and gave a time that I would be there. The vehicle was pulled up and ready for us to test drive when we arrived. They made the whole process effortless on our part.
I cannot thank Gordon enough, you are a saint! I am working overseas in Iraq and spoke to Gordon about the 2003 Honda Element. My daughters 2001 Subaru Outback with 380,000 miles needed some work and it was better to buy a newer vehicle. My daughter drove the vehicle, loved it and Gordon faxed the purchase order to my Credit Union. I called to ask Gordon for a huge favor, which was to drive the vehicle down to the credit union because my wife is not a freeway driver and he said yes after making arrangements on his end. Seriously Gordon, I can never thank you enough and it is people like yourself that would make me come back and buy another vehicle from you:)
Thank you again, Kurt
Great place to shop and buy a car. Michael Roaden was amazing from start to finish. He help us select the right car and the financing process was amazing! I would highly recommend you check this place out before your next purchase.
For a preowned auto dealership i was amazed at the beautiful facility. The staff goes out of their way to be certain you are comfortable and then they ask you what your perfect vehicle would be. Once the questions are answered they go out into their giant inventory and find exactly what you need. Brian Lux & Allen Henry are awesome and welcome me every time i come in like i am family. I have brought many friends and family there and all of them are so happy with their vehicles because the best car deal doesnt mean cheapest price. Paying a few hundred more for a truck that is in perfect running condition and is a local one owner is a far better deal than payin a couple thousand less for a Canadian, who knows how many owners, that is rusted through. I am a customer forever!!
Our sales associate was very friendly and helpful. It was my first time buying through a dealership and he made it very easy. The car was in very good condition and the miles were excellent. They wouldn???t lower the price any, or remove the anti-theft code fee, but I feel like we still got a great deal, and they were pleasant to work with. We were able to drive the car off the lot that night and it???s been a great car so far!
This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!
Sol from Fidelity in Tigard was very attentive and answered all of my questions. He facilitated my experience with my first car purchase. thank you
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