My old car died. They did what they could for a trade in. Gave me more than the Ford dealership would do. They were easy to work with on the purchase. There was one small issue after I purchased the vehicle and they helped me figure out what the problem was even though they had no legal obligation to look into it. No issues with the car once we figured out that minor interior noise issue. I would recommend checking out their lot before going to a full service dealership. You can tell they love the car business.
I saw a 2011 Honda CRV 4WD online and came to check it out. I was immediately greeted and helped. They brought the car around and we test drove it and checked it out. Definitely enjoyed the speedy service they provided. The staff was also nice and the environment was welcoming. Thanks very much guys. It was a big team effort.
I came into the service center to get my oil changed. Went into the sales office to talk about trading in my 2016 CX-9 with a new one. I had reduced a couple emails and mailers. After speaking with Austin Norman and driving a new 2018 CX-9, I decided to do the trade and purchase the 2018. My experience as always was incredible. This is the third vehicle I have purchased from the West Side Mazda location and will continue to as well as use their service department.
Good process for buying a car, slow for signing final papers
by JesseHedges from DealerRater.com
December 5, 2018
The process of selecting a car and getting the purchase process started was excellent. However, when it came time to sign the final papers, and we had an appointment, we still had to wait almost an hour. With 2 kids in tow, this was a bit of a frustration.
*Everything was exactly as advertised* My fiance and I purchased a 2011 Cadillac SRX last weekend. The salesman, owner, and even the owner's wife were very cordial. Great service... they worked with us on the price. Even met us half way from our home and the car lot (which is in a different state) to deliver the vehicle. We love the new addition to our family.
Had an amazing experience at Ray Skillman Kia--as always. From the salesman to the management team across the board amazing. Did not talk down to me, did not make me feel stupid--as some in the past have. Overall amazing. I have always dealt with Ray Skillman and will always. This is the second Kia i have had. Both have been amazing. Thank you all
Prompt and friendly check in, thorough inspection, pointed out status for potential future issues without trying to sell the Rosie today, and fair pricing for repairs. Couldn’t be happier.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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