Great visit, and great service on my 2007 Ford Focus. Mr. Agner Hernandez was the service representative that oversaw the service on my 2007 Ford Focus. Mr. Hernandez displayed politeness, courtesy, and friendliness - a total professional. The professionalism that Mr. Hernandez displayed will want customers like me, and others, to keep returning back to Koons Form on any future service on their automobile.
Everyone at this location from our sales rep to manager did their utmost to get me the best deal possible. I have a lot of respect for the hardworking employees who went out of their way to ensure a positive experience. I will definitely return in the future.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I traveled over 2 hours to this dealership. I called before I left and asked them to hold a vehicle I wanted. They did. It was very clean, ready to test drive. I bought the car from a very courteous salesman without pressure. He knew all about the car and was very easy to talk to. The paperwork was fast and easy. Overall a GREAT car buying experience. Thank you Tate Auto.
I just purchased my new RDX yesterday and I am very pleased with it. I drove 2 hours to Rosenthal Acura to get my car. It was a hectic drive, but well worth the trip! I can???t say enough about this dealership. My salesman, Alan Eden was so helpful and such a pleasure to work with. He is a true professional. He did everything he could do to make this a great, smooth transaction. Even though we have so far to travel to get there, I would highly recommend this dealership. I really love my car! Thank you Alan Eden for everything you did for us!
EVERYONE here is great! I recently purchased a 2014 dodge avenger with ease! (and that's not always the case). They even reimburse me for the new vehicle key I purchased. (yayyy!) Everyone is fair, honest, and down to earth; not like most dealerships where all they care about is commission. These people are looking to get you on the road safely, and without extra hidden fees!
From the initial phone call to the last little detail. Jim Coleman Cadillac is in a class by itself. The staff is extremely prompt, courteous, thorough, patient, understanding, accommodating, and knowledgeable. They always seem to go above and beyond. I've tried to work with other dealerships and none come close to this one...even when purchasing remotely.
Erick Scott is your man! He was so kind and helpful to me. I really appreciated how in depth he went when I was deciding between two different models. I'd recommend him to anyone looking to buy from this dealership
The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I’m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.
I was not looking forward to buying a car because it is always a tedious process. But to my surprise this experience was the complete opposite. The staff was friendly, patient, and knowledgeable. They answered all of my questions and was very helpful with the process.
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