Great family dealership. Customer services was excellent. Very friendly, knowledgeable and professional. My husband went to trade in his Jeep Wrangler. We came home with his and her Jeep Cherokee's.
Class Luxury with Utility!
by Steve from Akron, Ohio
July 3, 2018
Incredibly easy to use Family Friendly Practical Class Luxury with Utility, economical, GREAT sounding entertainment system, 30mpg, inexpensive replacement tires, Great view, comfort, safety convenience. Premium paint, interior/exterior Beautiful T&C Legend lives.
As a first time car shopper, I was more than a little nervous walking into Al Smith looking for a good deal on a new Jeep. I arrived at Al Smith and was pleased to be able to look around without a sales person following me around. When I was ready, I went into the dealership and was given a warm welcome by Nicole, who made the whole process painless and enjoyable! This dealership is so transparent and thorough. They went above and beyond to make me feel comfortable, and to make sure I really was getting a great deal. I walked out with a new Jeep Compass and I couldn’t be more pleased with the price. I would recommend Al Smith to anyone!
Very peppy for a minivan. Has power like a V8 not
by Brian the car enthusiast from Layton Utah
June 27, 2018
Great minivan to own. Chrysler does a great job on their vehicles and pays great detail in their vehicles. The Chrysler family of vehicles are all awesome. The great detail and every vehicle is amazing.
We had jimmy for our salesmen, he was most professional and honest dealer we ever had. He let us express our concerns and steered us in the right direction without pressure that we have seen from other dealers. He worked hard for us and we drove out with a ram right off the floor!
by T&C Owner from MENASHA, WI
July 12, 2018
Great versatility our family likes the vehicle. Many uses and a awesome design. My wife loves the built in window sun shades and the TV for the kids
Dave went above and beyond to get the truck I purchased ready by staying late and making my pick-up go smoothly even on his day off. He had everything in order for a smooth and effortless pick-up of my new truck!!
Love this van
by kchladek from Seabrook TX
July 28, 2018
Great for the taking the kids on family vacations and running things around town. Plenty of room with the stow and go seating can almost replace my truck.
We have been buying from John for years. He has made our experience with Grogan a pleasure and will not purchase anywhere else. The accounting department was ready for us when we came in and made things quick. We have never experienced any issues and don???t intend to based on the level of service Grogans employees provide. Thanks!
Got it all
by Raymond Connecticut from Deep River, CT
October 5, 2018
I looked long and hard for this car. I needed a well equipped vehicle, good ride and comfortable seats with plenty of support for my wife's back. I also needed plenty of room inside and most importantly, a factory tow package. We got it all and then some.
I walked in Thursday and drove off with a vehicle thanks to Michael White I had a great experience I would recommend a family member or friend there anytime. He actually took his time and really showed that he cared.
Perfect for touring
by Hary gall from Fort smith, arkansas
August 17, 2018
Used this van to travel to Florida, had plenty of room for luggage and everyone to sit comfortably! Including a 4? storm trooper that one of the kids bought!!
Rouen was good to deal with. friendly staff that helped my wife and I. good follow up by sales team. didn't have the car we were looking for at this time.
Highly recommend the Chrysler Town and Country
by Jeanep from Tampa
June 20, 2018
I love this car. Well made. The black sparkle paint is beautiful and I love the style. Love the stow amd go seats...deep storage in the back and a comfortable drivers area. The sound system is amazing which is great when I put in movies for the grandkids.
Jim was fantastic got me into a 2012 chevy and I've never been happier! Went in with the intentions on buying a bigger SUV for my growing family and left with a smile on my face! I recommend Rouen to anyone looking! Also Jason in finance will get you approved and with the monthly payments you wanted! Thanks again guys for my new mom car!
Tim Honaker was a pleasure to work with. Came in to buy a used car for my daughter and ended up with that and a brand new ZO6 Corvette. It was only possible due to Tim and Terry's work to set up a great deal and financing that fit my needs. RJ was also very helpful with all his Corvette knowledge as I took delivery of it. Both my daughter and I are very happy with our vehicles and the service we received.
We drove from Columbus, Ohio to lease a car with Daniel. I had called him a Wednesday said I wanted to lease the 2017 Pacifica that was advertised and turn in my lease. I told him I didn't want to spend much time there because my kids would be with me and I was driving a long distance. He had the Pacifica cleaned and ready to go and all of the paperwork ready. There were no surprises when I signed the paperwork. The dollar amount was everything he said it was. I will only buy a car with Daniel going forward. He is amazing to work with and a great family guy.
I was looking for a Honda Fit and found many listings online. I emailed several asking for the VIN or Carfax. One kept saying it would send a VIN but never did. Another insisted I should call him first. Charlie's stood out because far from hiding, it had posted the Carfax in its listing.
It was a good history, so I emailed late Friday night to say I was interested. Larry responded by email first thing Saturday morning, giving his cell number.
By the time I called he was taking the car to be checked out. When I asked if there was room to negotiate on the price, he said there was some and he'd know more after the inspection. He called back to say that it needed new tires, so he'd gone ahead and had them put on.
He then warned me that it had a broken side mirror and detailed a few cosmetic issues (it was a 2007 model) and quoted a very fair price. My wife and I drove down from Ann Arbor and he handed over the keys for a test drive. All went well and we came back to close the deal.
Matt handled the paperwork very professionally, including the Michigan title application. There were no surprises - the price was exactly as agreed. We got a great car at a great price, and had the best car-buying experience of our lives.
Thank you Larry, Matt, and everyone at Charlie's!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
So I thought that this experience was going to be long, confusing and tedious but it was just the opposite. Grant Misson and the sales staff were nothing but friendly and straightforward. I had a very pleasant experience and walked away with the car I wanted at the price I could work with..
We were in need of a vehicle capable of towing our boat and also carrying or two Golden Retrievers. We looked at the Enclave, but the towing was not enough. We then looked at a 4Runner and decided that would not work either. The Tahoe was a much larger vehicle, but once we sat in it, the sale was complete. Thanks for all of the help, Pat, Terry and Scott.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Angie Carslanger is BY FAR, the most professional, compassionate, honest and personable dealers I have ever encountered while purchasing vehicles. She was able to listen to our wants/needs in a new vehicle and immediately found the vehicle we truly wanted, and at a fair price! Thank you, Angie. I will be referring anyone and everyone your way!
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