Carmax was a great place to purchase a vehicle. Friendly no pressure atmosphere!
The people in the business office, especially Alex, were very helpful and pleasant. Ryan, my sales guy was awesome as well.
We bought a 2017 Chevy Volt after almost a year of communication with your salesman, Brett Banaszewski. He was very patient with us and we let several opportunities pass us by before we made our purchase. He was clear and accurate about all the characteristics of our used car and the various warranties, etc. He went out of his way to help us find a hard copy of the Owner's Manual. He also volunteered to ask your mechanics for a recommendation for a Duluth Chevy dealer to service our car, since our local Ashland dealer has no one certified to work on hybrid plug-ins. Good work helping us move into the new car future which we should all be considering with the dire freight train of climate change barreling down upon us. Keep buying and pushing those electric cars. We now have solar panels and are working for public charging stations in our area. Had a hard time not jumping right into a Chevy Bolt or Nissan Leaf, but coming from deep rural we felt it was still prudent to buy a hybrid. Thank you. You and Brett can count on our recommendation to others. Linda Jorgenson and Jack Gunderson
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
One of the easiest , most straight forward negotiations we have experienced buying a car. They gave us a very fair trade-in value on our car and excellent sale price on our new Jeep. From Jennifer at the call center to Noelle in Sales to Brian in Finance - everyone at Apple was pleasant, professional and easy to work with. We would definitely recommend them if your looking for a car. Worth the drive we made from Woodbury area.
I can't speak for quality of repairs, but spoke with members of all their team and don't doubt their service and repair department are much different. I had a great experience today (as a walk-in not planning to buy). I wasn't planning to buy because I went solo for the first time, and I assumed my lack of car knowledge would be taken advantage of. I worked with Vinny, Chris and Matt and they were SO awesome. I ended up leaving with a new jeep. They were super honest and low-pressure and I truly feel they went the extra mile for me. I shopped around a LOT and this was by far, the best experience and the best price in all of the greater Minneapolis area. Thanks again for taking such great care of me :)
Great experience !! Our salesman Gary insured all of my needs were met and that I was satisfied . All the staff was pleasant and currtious. Would recommend them on all levels... Great dealer with great price!!
Purchased 2018 Kia Sportage, safety system prevented a crash. I am sure that it , also, prevented great bodily harm to me....and that’s very good.
This is exactly why I bought a Kia and another reason to purchase from Barnett Kia.
Barnett took it upon themselves to apply for a loan from a random bank without my permission when my original loan was rejected from my bank. The process started as them telling me there were rules for applying for car loans from banks. I only wanted $1,500 and they said minimum was $6,000. They did not know what they were doing. There also was a new rule at my bank that you could not take out a loan on an older car. Run. Stay away. Let them go bankrupt. Find an honest dealer.
We will be doing business with Barnett again in the future. Our sales agent, Dave Marcotte, dealt with us courteously and with genuine warmth. He made sure all our questions were answered and made it worth our time to drive some distance to get to Barnett. The sales process was extremely simple and fluid and we felt like they really appreciated us bringing our business to Barnett. We have already recommended Barnett Auto to several friends who are or may soon be in the market for a new/used vehicle.
I worked with Nate Wallin and what A Wonderful Experience,, He was so Polite and Professional and Made me Comfortable with his knowledge of My New Car!! He was Happy that I was so Happy!! If anyone needs a new vehicle I recommend Nate !! Thank you again Nate and Walser ! I am Beyond Excited ! :)
Had a great buying experience yesterday when buying our new Jeep. My Sales Associate was great, he knew the product, had the answers I was looking for paper work was done in a timely fashion.
for those of you who know me and know the years I spent in the auto business know a compliment does not come easy for me as they MUST be earned and Barnett sure did.
Special thanks to Joel Sanchez for the great experiences.
I was greeted at the door by Emmanuel Bosompem and my experience was great. We took a test drive of the vehicle I wanted, we talked over selling price and trade in value. Once we came to an agreement on price, Trevor Urman the Business Manager finalized the deal. By far, this was the best buying experience I have ever had. Emmanuel and Trevor were a pleasure to deal with. I would highly recommend working with them and Barnett for your next vehicle purchase.
Great experience, hassle free, and nice people. This is the 2nd Jeep I've purchased from this dealer. Beautiful store and they get you out the door with your new car fast.
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