Had an appt for an oil change at 8am today but had a drs appt at 910am. I went at 730 when they opened, explained my Drs appt, and Mike the service advisor said no problem and I was out faster. This is not something that prolly could be done all the time, but I appreciated his effort. Payment process went quickly too.
I took my dad to get him a mini van. The cars were great! The service was AMAZING! We didnt like one sound on the car and they fixed it quick! Everything was done on the spot. When we had to wait for the cars minor issue to be fixed they drove us to a local diner and back when the car was being inspected. That is why i say they treated us like family. They cared about my fathers safety in this car over anything else. They worked with us not like other dealers that work against you. I will be back to buy another car soon enough.
Twin Auto City is simply amazing! The helped us find the perfect company car. The salesman and personnel were so professional and knew exactly how to expedite the process. Definitely going there for more purchases!
Service on 4 recalls on my vehicle i was out of there in 1 h
by Joe from DealerRater.com
November 15, 2018
Excellent customer service with MR. Eric Williams And Ms Carla Martinez very polite very respect full very comfortable to talk too and very knowledgeable with I all my questions I was completely satisfied I would give them not just the five *****. More like 10 would be better for them both
Traded my leased 2017 Mitsubishi Lancer for the amazing 2018 Mitsubishi Eclipse. This is my second time doing business with this dealership and the experience is better than before. Stephanny Perez was quick and efficient. She helped us through all the process and taught us how to navigate the vehicle. Best experience ever. I recommend this dealership.
I purchased my first used vehicle at Otocity in Totowa NJ.
I have to say what an experience.
Great place wonderful and out going sales team and a wonderful staff. I felt like I never left home it was a very worm and cozy place. The guys at Otocity made the whole buying process fun and easy. The guys gave me my first fill up my first free gas lol they filled up my gas tank and said this is on us before leaving. I highly recommend buying your car from Otocity. Thank you so so much Otocity
you guys are Awsome !
Overall it was a pleasant experience, great guy in charge. One Problem, waited over 2hrs.-glad they had a tv and a vending machine. LOL
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