So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.
Our salesmen, Miguel and Oscar were very helpful as we went thru this car-buying process, Miguel even helped me set up my bluetooth before I left for home .......... I would recommend Car Max- this is our 2nd vehicle purchase at this location.
My Daughter and I went shopping for a used Jeep Wrangler last weekend and visited several dealerships. Our first stop was at St. Mina auto sales where they had a pristine condition 2015 Jeep Wrangler.
We were greeted by the Sales Manager Henry who was very nice and accommodating..He showed us the car and we went for a test drive and when we came back he showed us some numbers, we never once felt pressured or mistreated while being at this dealership, we told him we have a few more to look at and that this car was on the top of our list and he wished us good luck in our search. Needless to say after a long day of getting hassled by rude and high pressure salesmen from dealer to dealer we came back to St. Mina auto for the fact that they had a very laid back sales environment and we ended up leaving with that cleanest and best priced Jeep around!
looking at the kind of inventory they had you can tell they really care about the qualify of the cars they put for sale because all the cars were in very good to excellent condition.
We highly recommend St Mina Auto and will definatly come back when we need another car in the future!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I have bad credit but Mike was able to get me approved. Very helpful guy made it all quick and simple. My credit is going up now thanks to Mike getting it done! Will be purchasing my wife a car from him very soon. Recommend to anyone in need of a vehicle.
Come visit Russell Westbrook and Ask for Christian!!!
by TonyJaime21 from DealerRater.com
December 2, 2018
Superior car dealership!! Christian, Jacob, uncle Joe, everyone went above and beyond. Incredible customer service. They won my business, we ended up taking home a RAM 1500 Limited and a Jeep Grand Cherokee Limited. Russell Westbrook has a great team that will take care of you. Thank you
I had an amazing experience as a first time new car buyer! Thank you Cristian our salesman who was efficient, caring, and definitely understood what car we were looking for. I absolutely love my Jeep. Cristian followed up with us after our purchase to ensure we were happy and satisfied. I highly recommend this dealership, everyone is so professional. Jacob the manager was also amazing. Thank you!
Bindi is a magnificent, patient and well-meaning person. I would not hesitate to recommend him as a fantastic go-to employee that really gets along with understanding people and customer satisfaction. FIVE STARS FOR HIM. EASILY....
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