Tony was very informative on how much we need to get into a great used car. We are saving right now to come in and see Tony when we have the amount he recommended. He is an asset to Robert Auto. Thank him for me.
My visit to Northeast Acura was a first, not having purchased an Acura in the past. The salesperson, Emily Famulare, greeted me with a smile, and proceeded to explain the workings of the RDX, went over my many questions with precise answers, pointing out features that made me decide to purchase. The test drive really "sealed the deal" for me. Throughout the rest of the process, Emily, and other associates, acted professionally, courteously, in a warm, friendly manner. Five stars to Northeast Acura!
I just wanted to share my amazing experience.
I purchased a car 18 months ago from Goldstein Jeep in Latham. It was totally by chance that I ended up there to look at cars. I had been to several dealerships, as my lease was ending and needed a car. It was truly a wonderful experience . My salesman, Mike Davey was great. He listened to what I was looking for and what I wamted to spend. The whole sales team was amazing. Then I went on to work with the finance team that was also an amazing experience. You are THE CUSTOMER when you're buying a car at GOLDSTEIN. Your salesman doesn't move away from you to wait on another customer
It has been a year and a half since my Purchase and I walk in the dealership to have my car washed every few weeks and every single person says hello to me -every person that I encountered throughout my sale remembers me. I just had my first experience with the service department and I have to say I'm once again I'm amazed. I know I've use that word a lot but there truly is no other way to say it.
It must be an amazing place to work because every single employee that you encounter when you visit that dealership is happy.
The Service Department treat customers very cordially and respectfully. They take care of all the details making the experience of having your car repaired very comfortable. They gave me peace of mind.
Having purchased numerous vehicles and having them serviced over the past 20 years I can speak to quality of service Bob Karls provides. The service is always always friendly and competent where the mechanics are not satisfied until they get the repair right. The fact that most of the employees have been with Bob for many years speaks to the quality of the operation and has enabled them to form a bond with their customers whom they genuinely care about! It's a rare business in today's world, almost like business from a bygone era. Can't recommend it highly enough!
Damien was so helpful in every aspect of the buying process. This is my second car and first time buying one (first one was grandparents car ) He was so professional, very easy going, made us feel welcomed, and did not pressure us about anything. He worked fast so we weren???t stuck there for hours like everyone has to be prepared for. He worked with us, always communicated with what was happening, where we were in the process , and answered any and all questions. The finance guy, Alvin was also amazing. He also didn???t pressure us into anything and he moved quick with all the papers, answered any financial questions we had, and is so personable. A great person to have in the finance department. If you are looking for a new car and love chevys like I do, go see this guy. Absolutely amazing. Thanks for my new car Damien!
After searching for the best offer under my situation, got to the dealer 5 minutes before closing, on Saturday afternoon! Bill took care of us and our needs. He help us get finance, and the deal was closed quickly! AAA+++
Carolyn was extremely knowledgeable and patient with me as I am not an easy customer. She was not at all the typical pushy sales person. I would strongly recommend her services. I am so happy with my car and my experience
Was looking for 2 cars with good down payment and less than perfect credit. They helped us get the financing we needed very quickly. Told us when cars would be ready and delivered on time! At a very fair price! Left very happy with a Chrysler 200 and a Chrysler Town and Country, also a little car fox! Enjoyable stress reduced experience! Thank you both!
I can't express the joy and comfortability that Jason Ronaldo and Titan Auto brings to the table there wide array of quality used and new cars along with Jason's attentiveness and true caring about his customer means the world you can't buy peace of mind when buying a car but you sure as hell can get it but Jason Ronaldo in Titan Auto I bought three cars from Jason and I will continue to buy cars from him and always and will always recommend others for Jason and Titan Auto you can't put words on quality and this is where it's at
Bill was very easy to deal with. Very quick on replying to my questions and when we agreed upon a price, he held the car for a couple of days without a deposit, even though he had people stop by and offer to buy the car. The day of the sale, he called when I was on my way and told me the radio stopped working and took some money off the price to compensate. If and when I am ready for another purchase, I would not think twice about using him. Thanks Bill!
Friendly low pressure sales until we talked financing
by td2018 from DealerRater.com
November 8, 2018
Dave was great to work with and everything seemed low pressure for the most part. Biggest issue was their financing over ours. We were threatened with releasing our car back for other sales if we did not use their financing (as it would take too long to get a certified check form us). When we continued to assert that it was our bank or we walk, then the deal came through. I'm not sure if this was just pressure to close before the end of the month or only a standard finance maneuver. The rest of the buying experience from the test drive, through negotiations and final car pickup all went well. Nice variety of cars here to look at, but beware on financing pressures.
I purchased a 2001 Dodge Viper from this dealer, the experience was excellent, great customer service, sales manager was very helpful & super honest , really good price for a fantastic car. I definitely recommend this dealer.
Awesome car selection. Great value. Wonderful customer service. We have purchased two cars here with ease and confidence. Dave really listened to our needs and matched us with vehicles we love.
Never any pressure.
Best car buying experiences ever!!
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