William Karrels was the best salesman I have ever dealt with..He was amazing and I will return for any future purchases I have..I highly recommend Grant motors and William Karrels for your auto buying needs..Thanks William...
Tom Henion contacted me several times to offer his assistance in finding my next leased car...he was knowledgeable, friendly on the phone and couldn???t have done more to help me find a vehicle that met my needs. I am very happy with my purchase and will definitely encourage my friends to call Tom in the future. Thanks for a great experience...I love my XT5
Beautiful facility, shows great promise and still head and shoulders above the other local Jeep dealership (Galeana) but 6 contacts and an about hour to only schedule the appointment for an oil change, tire rotation and them to see if something qualifies for a warranty issue.... unacceptable. No appointments available for at least two weeks out and no way to confirm appointment time online or even by phoning the dealership directly. They can???t even tell you who your service advisor is... once I arrived I found I didn???t even need an appointment after all because they dont handle that type of warranty work for Mopar Service Plans. I have to call Chrysler direct to schedule. Service advisor seemed nice enough but not very knowledgeable and pretty stressed. They???re new so I???ll cut some slack, but guessing management needs to do some better training. Still not sure about why it took 6 contacts to schedule an appointment.. there must have been 15 girls in a bullpen area that handle scheduling who were seemingly just sitting around and chatting. Not great, but not as awful as Galeana. Will give them a second chance and re-review.
Amazing customer service all very polite and helpful on trying to make sure your happiness is achieved. When I was not sure about the vehicle I was originally mistreated in they helped me find a car around the price and model I wanted.
As he always has, service advisor Chuck Griffith again went above and beyond for me providing exceptional customer service rarely found anymore these days. He understands that a premium ownership experience drives customer loyalty. I called him to make an appointment for a passenger power seat malfunction on my 2015 X3. He called to my attention that my warranty was going to expire in just 3 days. I thanked him, but told him there was no rush to get an appointment because had purchased an extended warranty from Germain BMW earlier in the year. He quickly reviewed the documentation for on file for my vehicle and reminded me that the extended warranty has a $250 deductible. With a genuine customer focused sense of urgency, he was able to schedule the service appointment for the we following day and provide me with his personal loaner vehicle which we needed because were rushing around with Dr. appointments, etc. prior to flying back to Milwaukee for the holidays, and have only one vehicle her in Florida. I am extremely grateful to Chuck for everything he did to save me $250 with such a small window of opportunity and making it so convenient for me. Like he has in the past, he made me feel like I am his only customer. And as a valued Germain BMW owner, he returns that loyalty with unparalleled service, support and convenience. Accordingly, my rating is a ???slam dunk??? 5 stars, and even higher if your rating scale allowed.
My experience with Lee Auto Group was unforgettable! They treated me like a part of the family and showed me they were ONLY looking out for my best interest, as oppose to merely trying to make a sale. They are great business folk, and I would recommend anyone to go there for a thorough, fervent, affable, and professional experience. Don’t let the looks fool you!
Fantastic experience from start to finish. In addition to being friendly, the staff was extremely honest, professional and helpful throughout the entire process. Of all the dealerships I visited, Lee Auto Group was the only one that listened to me in regards to what I was looking for. They didn’t try to pressure me into something else. First time in my car-buying history where everything I was told and promised, absolutely came true. Thank you LAG!! Great experience and highly recommended.
I have had my 2006 Toyota Avalon serviced at AutoNation of Fort Myers for since 2006. I have always been treated fairly and quality of work is excellent. I am always made to feel I am a valued customer and many times AutoNation has gone the extra mile to assure my customer satisfaction. It has been a pleasure doing business with them.
We purchased a 2017 Fiat 124 Spyder Abarth from Zach Hayes. Zach was knowledgeable and after hearing what we were looking for and appraising our trade, came back within 10 minutes with their best deal. We GREATLY appreciated not having to go back and forth playing the game. (In the past year, we also purchased a Chevy Colorado from another dealership and was there for 3.5 hours (it took an hour just in the negotiating part.)
Everyone from start to finish was great to work with. We were in and out in less than 2 hours - it all went so smoothly. We would highly recommend Galeana Fiat and Zach Hayes.
I have bought and traded a lot of vehicles in my time,and have always hated the experience of dealing with car salesmen,until now. Joe Jessie was the best,most professional,patient,salesman I have ever dealt with. He even called and took care of my insurance,I have never had that done before,AWESOME experience has changed my mind on bad rap that car salesmen get. Mitch in financing was just as awesome.
After receiving poor customer service from a different dealership, we decided to try Galeana Jeep and we are glad that we did. Our salesman, Al Auletta went out of his way to provide quality customer service. He was quick to offer his assistance, knowledgeable and attentive.
We had an awesome experience buying our compass Jeep. Al Auletta was excellent. So helpful. Would recommend Galeana and Al Auletta to all my friends.
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