Vince was great, quick diagnosis on multiple problems and kept me informed on what was found and repair timeframes. Catalytic converter, navigation had to be ordered and is scheduled for installation, driveline was back ordered and will take longer, waiting on Chrysler.
Less than four years ago, I was introduced to Dan Kerrigan. Since that time, my wife, my son, and I, have purchased or leased six vehicles from Findlay Volkswagen.
Dan Kerrigan is the main reason. His friendly and professional nature makes him a pleasure to work with. I have even stopped in for their VW events and checked in with Dan on those visits.
Additionally, we have worked with Lindsay in the service department. She is also very professional, friendly, and great to work with. Lindsay always takes care of us and is sure to make certain that we are aware of how long things will take and arranges rides if we need them.
I strongly recommend Findlay Volkswagen, that is due to the efforts of these members of their team. Thank you Dan and Lindsay.
I had the pleasure of purchasing my dream car from Las Vegas Auto Sports. I walk in to a warehouse of Tesla's and other fine automobiles. Junior asked if I need help _____
I told him, I was interest in the 2013 Tesla model S @$37,999 on the web site. He had some one move it out of the warehouse. That
person had to move a lot of cars to get it out & didn't complain. I had check the value on the internet, the asking price was on the low side
in the Kelly blue book. I look the car over and
ask Junior many questions: found him to be very knowledgeable while being courteous & respectful. The car was in mint condition inside
and out. Toke the car for a test drive, The was quiet, smooth & responded to steering, braking
and accelerating with out hesitating. The torque of a Tesla is INCREDIBLE ! Throws
you to the back of your seat _____ 0 to 60 4sec. Had the pleasure of meeting the owner
Tamas a personable really nice person. We negotiate a fair price for both of us. Since I couldn't drive two cars home, Tamas volunteered to drive the Tesla to my home.
If you are looking for a quality vehicle at a fair price go to Las Vegas Auto Sports where you
will find pleasant, friendly ______ no pressure people.
I live in K.C. area, found infiniti at Las Vegas Carmax! Carlo's went above and beyond to try and help me!! Still have not found car yet, but if I find one at Carmax Las Vegas, I will certainly ask for Carlo's!!!
Best car buying experience my wife and I have ever had. They still use the age old "up" system in greeting walk in prospects, which is fair to the sales people, but we didn't feel like we were just a number. No price negotiations here as the posted price is what it is and the sales people don't work on commission. We had searched their inventory via internet and indicated the vehicle which we were interested in looking at. It was parked at the front entrance waiting for us when we arrived at our appointment time. We ended up buying it. Will buy our next car here too.
Today (12/20/12), I visited this dealer because I had my eye on a used ram truck. I departed the dealer because I was not satisfied with the service. I walked right to the desk asking for salesman to view the truck. I noticed 2 or 3 salesmen standing on the opposite side the desk hanging out and the first gentleman that walked by was asked by the clerk to assist me. He had this look like he had something far better to do, possibly join the other salesmen productive activity. As we're looking for the truck first thing out of his mouth was "How's your credit?" Now I've purchased a several vehicles and understand this is apart of the process, but it appeared as though he w asked questions to decide how much time he was willing put in. While viewing the truck he gave absolutely no info about the vehicle and was on the phone the entire time. The split second he was off he tells me his next appointment had arrived. I wanted to have my car appraised, but he offered to find someone else to do it. By now there were now 5 salesmen hanging out inside and apparently none of them were "available" so he offered to put me on the waiting list while there were so many employees doing nothing! I respectfully declined and stated that I'll find the truck somewhere else and spend my money where I'm offer "actual" customer service.
I love the service department and Eric always goes above and beyond to make my visits a great one. Terry is our sales person we???ve bought a couple cars from him and he has always been very helpful and s pleasure to work with.. thank you Terry again for helping us get into yet another car..
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