This was by far the best experience I have ever had with customer service! Buying a car can be a great hassle but they made it a walk in the park. I got to talk with Glen before coming in to give him an in site of what I was looking for in a car. We scheduled a time for me to come in and right when I showed up, he had two cars ready for me to test drive. Glen even had one of the cars already pulled up to the front of the store when I showed up. Can't wait for future car purchases with Glen and the Kayser Chrysler Center of Watertown!
I did all of my van research on their website. Let them Know what vans I was interested in, and they had them ready for me to drive when I got to my appointment. Found a Van I liked, they got everything set up so I could pick it up that night. Everything went real smooth.
The team at Kayser Chrysler of Watertown, made my purchase experience relaxing and enjoyable. This is my sixth vehicle purchase and I can???t remember a time where I felt this comfortable in a car dealership, there is a great group of people working there. I went back and forth on a few vehicles trying to decide which was the best fit for me. Eric was patient throughout the entire process and answered any and all questions I had. I would recommend Kayser Chrysler of Watertown to anyone looking for a relaxed and pressure free buying experience. I plan to purchase from Kayser Chrysler in the future. Thanks again, I love my new Ram Truck! Joe
All the staff was very helpful and friendly, pricing was good and a great selection of vehicles. Eric London was very helpful and knowledgeable. Steve theses manager took the tie to go over all my options for purchasing and leasing and did his best to get me into a good vehicle loan.
This is the best dealership I've had experience with. Glen B is a great guy who does not pressure you and genuinely cares that the customer is happy with the purchase. I will definitely be recommending this dealership to my friends and to anyone else.
They had a good selection of vehicles. Dennis Cardinal was my salesman. He was very knowledgeable. He worked with my budget. He had all the information I needed to make my decision. My paperwork was handled and the communication was spot on. Thank you Russ Darrow!
Quick timely service. Got our vehicle in for diagnostic in a couple of days that worked with my wife's day off. Communicated issue and repaired in one business day. Professional, courteous, and priced comparably to other dealers.
No hassle experience, everything was on schedule as planned. Sam Aly was very professional and respected our timeframes. Jordon was very patient with me as I pondered warranty options and decisions. Wade was detailed in explaining the technical features available on the GX.
Friendly and courteous sales people and the new lease went easy. Luis did and outstanding job showing me how my new Arcadia functions worked. The car was cleaned and ready to go when I got there. Thanks everybody at John Paul???s Buick.
sales person was friendly and helpful, knowledgeable and demonstrated the basic features to get us started. he made sure the car was ready on schedule. the paperwork was necessary but tedious. cathy took the time to explain fully what was required and let us take breaks as needed.
After having a quite pleasant and very honest conversation over the phone with Frank I came from Chicago to see a car at EZ Motorcars. It’s very rare that a Used Cars dealer makes you feel like he’s honest. Didn’t get disappointed after the 100 miles drive, I was handed the keys to the car and was left alone for quite an extended time to look around the car and take a test drive. I like not being pressured and reassured unless I make my own mind if I want the car or not. Frank and Ed did not disappoint there. Only appeared when I was ready to continue the conversation and finalize the purchase. By the time I got home I had plenty of miles to listen, feel and reassure myself that the car was in a great condition – no hidden surprises. Great experience.
Great car! Great service! Great deal! Work with Kristie, she was wonderful to work with before, during and after the purchase. No hard sell, just pure information. My wife said it was "like working with her sister" (if you're wondering if that's a good or bad thing my wife gets along great with her sisters).
Even after the deal was made their service did not end there. The Boucher team made sure the car was spotless and in brand new condition before they would hand it over to us. No swap out the plates, hand us the keys and see you later. There wasn't a speck of dust anywhere on the interior, there wasn't a single crumb on the floor, and it had a wax job on the exterior just for good measure (thanks Jim you did a great job). I would recommend this dealership to my best friend.
This was the very best car buying experience in my life! It is so refreshing to know that there are honest and caring car sales associates out there.
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