I was searching for a used truck and I didn't have much credit history. Not only did they get me a loan without a co-signer, they also bent over backward to make sure that my first financed vehicle experience went smoothly. Everyone there is super nice as well as being helpful. I've worked at dealerships and spent time at others and no one comes close to the professionalism and hospitality of Rome pre owned. They are four hours away from me but I won't hesitate to buy my next vehicle there! Well worth the trip! Thanks again Matt!!!!
It was my first time buying a truck from the dealership and I must say the staff there could not have made it easier for me the people there were so nice and helpful they did not push me to get anything I wasn’t interested in I went there knowing what I wanted An they helped me get it A huge thanks to Matt an Jason for giveing me the best truck I ever got me an my family could not be happier
I contacted Carbone online, within 2 days Charlie found me a car in my price range and the deal was struck. I went in completed paperwork and drove my new car home. Charlie mad the process very simple. The best transaction for a car I have ever had. I will certainly recommend The Carbone group to anyone in need of a car. Everyone was pleasant, helpful and kind. Thank You Charlie you are the greatest.
i came to your dealership with an appointment for a warranty issue. i stood at the service desk, just inside the overhead door in the entrance to the garage, behind another person, waiting to talk to the service writer, i had two people behind me also waiting for the service writer. The service writer finished helping the person ahead of me and i stepped up to desk and the service writer then answered the phone and talked for several minutes while i waited then laid the phone down and left the area for several more minutes came back and hung up phone and left again for another several minutes. when he came back he was on a cell phone and then suggested that me and the other people waiting at the desk for him should go to the office and find someone to help us as he was to busy to assist us. I went to the office and was helped by another person who was very nice and took very good care of my issue and fixed my truck in short order. I would recommend your dealership to others and will use your dealership myself. I will recommend though that people skip the service writer desk and go to the inside office. I found the service writer to be rude and uninterested in customer service, not a good first impression when arriving at the dealership.
I was looking at a different vehicle to feel safe and comfortable on the days when I have a long commute. I have chatted with Mickey about all the things my perfect someday vehicle would have. After I had tested a different car Mickey called to say she had the car I really wanted. So I went to drive that car instead. Mickey had found the car I always wanted but thought would be be the next one. This is a car I will drive for many years. Mickey puts in all her effort for every customer to be sure they love the car and get a great deal. I simply can not say enough positive things about not only my experience but also the experiences that I witnessed my family receive. All top of the line.
Buying a used car is always a luck-of-the-draw kind of deal, and can be nerve racking. I had been looking for the "perfect" GTI for a few months, with a couple being snatched out from under (once on my way to the dealership). When the GTI popped up at Nimey's, I jumped on it almost instantly. I had never worked with or heard of Nimey's prior. Bob was efficient at getting me set up for a test drive ASAP, allowed me to leave a deposit on the vehicle with assurance that it would good to go once I returned to pick it up. I did have to wait for a bit after purchasing the car for it to be finished up detailing, but I did arrive towards the end of business on a Friday, and it's a small price to drive off the lot with that "new car smell" and shiny paint. He also set me up with and printed out directions to an outstanding local pub for dinner after the sale, lots of respect! ALWAYS have reservations when searching for a used vehicle, but do know that Nimey's will be helpful in meeting your needs, as well as make you feel comfortable while going through the process. The car has been a blast so far: Clean, 1-owner carfax. Looking forward to many more enjoyable miles! Thanks guys!
We have to take our car back to them to be repaired. They have assured us all things will be taken care of. Warning lights came on during our ride home. Called and repairs will be done on Monday. This dealer prefers to work on the vehicle himself. They promised to make everything 100%. They are a very clean dealership and have a variety of used vehicles in great shape.
I have debated for a while on getting a small SUV. When I got to the dealership I had all intention on just browsing to see what styles I like and possibly test drive something. Geoff met us outside with a smile and was very friendly. Car shopping can be stressful and he was very laid back and open to questions- not pushy or persuasive. He helped me narrow down exactly what I wanted within an hour and two different test drives. I now have a beautiful 2018 Jeep Cherokee Limited sitting in my driveway. I cannot give him enough credit for my experience. Job well done Geoff! I will absolutely refer him to my friends and family who are looking for a vehicle. Thank you again for everything Carbone!!!!
I can not believe how happy and helpful the whole sales staff was! Great people, great car, there’s no doubt in my mind I’ll buy another vehicle here again!
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