I've been a customer at Levalley for many years because it is a great dealership. A shout out especially to Chad in Sales; hooked us up nicely.
I should also mention Ralf and Mark in Service, very good also.
I brought a car at this dealership a week ago, and Brain and also Doug made it easier for me to buy a used car that I been looking for awhile. I'm from Chicago and I drove all the way up to Michigan and if I had to do it again, I would!
I was looking to replace a 15 year old vehicle and came back to Crown, as we had a good experience a couple of months earlier replacing an older van. I found a great used car with low mileage at a price that I was able to fit into my budget. I enjoyed working with Sam again as she wanted to be sure I was comfortable with my purchase. Enjoying the new ride very much.
I had slowly been looking for a 4 door Jeep Wrangler. The first dealership didn't answer my emails or respond to a voicemail. On a Saturday, we went in & met Ben Lindemulder. Test drove what I thought I wanted but what they had in stock is not what I wanted. He started looking right away. After getting home, my husband had a few changes to our list, Ben took it in stride. I went the next Saturday and Ben & I worked through options for getting a car in. He had it on Monday and I picked it up. The only wrinkle in that process was the other dealership put them off until late afternoon, and it was a drive for them to go get the jeep. Because it was late, even though it was not their fault, they came up with a plan to take care of me for the late delivery. The staff stayed late to get it ready, and do the paperwork. No grumbling about doing that. After getting it home, I found a little issue, and they were not obligated to take care of the, but they had me bring it back in. I've never had a dealership that works so hard to keep you happy.
After a not so great experience at another dealership, we were pleasantly surprised by the down to earth, no pressure approach we received while working with Bo Moore. We were very specific on what features we were looking for in a Jeep and he took the time to track down a perfect match for us! I would recommend Bo AND Crown Motors to friends and family--and already have!
Looking to buy a new Hybrid but ended up purchasing a used Town and Country (long story) Rob was EXCELLENT!!! Would recommend Him as your number 1 go-to guy if you're looking for a new or used Chrysler vehicle no matter where you live. It will be worth the trip.
How refreshing to be treated with sincere respect. I've had experiences at other dealerships of being treated as though I had little knowledge of autos and needed to be told what I should purchase. Not West Point! From the very first email and prompt follow up phone call, to the actual purchase process, Jason and Erik were both professional, friendly and willing to listen. The buying experience was pain free and quick.Very fair price on my trade-in AND my new vehicle! Added bonus: these people really seem to care about and be invested in their community. I'm sure this contributes to their ethic to go the extra mile. I am very impressed and couldn't be happier with the place, the process, and my purchase.
We were looking for a new command truck. Kim Foster was able to speck out what we needed quickly at a good price. We were able to build what we needed well under budget. And we have a very nice truck and have received many compliments on it.
Thank you for your help Kim.
I went into Elhart Hyundai to get a new vehicle and Junior took great care of me while we were getting me into the vehicle I wanted. Caryn was wonderful as she got me a loan with a great interest rate. I could not be happier. They even followed up to make sure things are good with the new vehicle.
WE HAD A GREAT BUYING EXPERNCE THE GUYS TREATED US LIKE FAMILY. THEY DID'NT HAVE THE CAR THERE BUT FOUND IT AT ONE OF THE OTHER LOCATIONS. JUST WHAT WE WANTED AND THE PRICE WAS RIGHT WERE WE WANTED TO BE.THE WIFE LOVES HER 2014 EXPLORER, HAPPY WIFE HAPPY LIFE. THANKS GUYS
I brought our Outlander Sport in today for service. From my past experience with Verhage, I expected nothing but the best overall service from them today. Not surprisingly, I did receive top notch service from them this morning. I've always enjoyed the personal attention I am given, both for when I bring my vehicles in for service, and when I am purchasing a new one. I will continue to purchase my vehicles from them and when given the chance, I always speak highly of them to friends I know that are contemplating a purchase of a new vehicle.
by ALGEE " Truck Person" Al Green from Glenview Illinois
November 4, 2018
In all of my years buying cars and trucks I have never had an experiance like I had at this dealership, it's in there name "Friendly". This is the first time I have driven out of a dealership without buyers remourse. Rusty McFadden and his people make you feel like you have been buying from them for years.
First let me say that I know nothing of vehicle repair. I drive my car , that's it. It's extremely refreshing to be treated respectfully and provided with information concerning repairs that I can actually comprehend , both of which have happened with each of my dealings with Deals On Wheels service center in Dowagiac Michigan. Excellent repair work , fair pricing AND a genuine concern for the safety of the driver! This sounds like one of those reviews that the business writes for itself doesn't it? It's not ! I'm a real customer and I am truly this impressed this business's service center . I haven't purchased a vehicle from Deals on Wheels ,so I cannot speak on that part of the business.
I didn't find what I was looking for the first time I stopped but left with the promise of a phone call from Mia when what I was looking for came in. Less than a week later I drove away in my new Jeep. I have already given Mia's card to a friend. Everyone was friendly and knowledgeable and it was a pleasure doing business there.
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