The salesman Doug was very helpful and knowledgeable about the truck I was interested in purchasing, there wasn't a vehicle on the lot with all the options I wanted but the dealership was very helpful in locating one the way I wanted. It was a very pressure free experience, I have accessories ordered and hope that transaction goes as smooth as the purchase.
The staff was very accommodating and work with me prior to making a 200 mile trip on pricing and trade it. We had some unexpected issues with our vehicle we were trading and they were will to work with us to make the deal happen where other dealerships may have done nothing. The process was more more complicated than I expected but that was more due to the unknown issue with my trade. They were patient and straight forward. I left with a new truck and was very pleased at the end of the day.
Recently I was told by a body man that my tahoe of three years old was rusting in a few spots, so I contacted Josh at Sawicki and we talked. I stopped by one Wednesday and he was gone and I had my mom with me and she is elderly so it was hard for me to wait for him with my mom being in the car. When I got home I called him and explained to him that I wanted to meet with him but my mom was in the car and we couldn't wait for his return from lunch. Josh said no problem that he would drive out to my house, wonderful he came out we talked about it and I explained to him that all the Tahoe's I have seen lately including mine were rusting in these spots. He said he would see what he could do and that he would contact me. the next day he called me and said he was still working on it and he would contact me. I was very impressed at this time due to him coming out to my house and communicating with me on the phone. A week went by and I heard nothing so I called him and he stated he hadn't heard anything. My husband and I both had the day off one Friday and we stopped by to talk to him explaining that these Tahoe's are rusting and I thing GM should stand by this, these are not cheap vehicles. Josh listened and again said he would keep this in mind. My complaint here is I never did here back from JOsh if they were not going to do it he could have at least given me a courtesy call, I actually had to call him again. I was disappointed that the paint job wasn't going to be done and that Josh didn't seem to call about at least calling me back. I guess since sawicki didn't get my paint business they didn't care anymore. However I use them for a lot of other things.
We were treated very well by our salesman Chris and David. We received a great value on the certified car we purchased and they worked with us after the sale to make sure we were satisfied with all of the details.
I went in looking for a car and was greeted by Catalina. She was incredibly helpful. She went above and beyond to help find the perfect car for me. Catalina made the whole process very easy and painless. I would highly recommend Your Choice Autos in Elgin. Ask for Catalina.
There's no dealer I would take my Terrain for service other than Harvard Chevy. They are simply the best overall service and dealer I've ever found.
Thank you for excellent service and professionalism.
It was nice to meet with Steve who has a lot of knowledge about the vehicle and also his experience let us know more about the car. So glad that you have such a wonderful people working in the dealer. It is. Nice experience
I purchased my second RDX from Continental Acura of Naperville in September 2018. I originally had the 2017 RDX but after seeing the change in body style and cabin of the 2019, I had to have it. Greg Pew and Sharon were awesome during my first purchase and they were again awesome last month. The process was seamless, the time that was spent getting me familiar with the new cabin was great, and the financing process was quick and easy. I would highly recommend this dealership to friends and family or anyone in the market to buy an Acura. Thank you Greg and Sharon
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