We had an amazing experience at Gossett Audi from the minute I walked in and was greeted by Will George. I was not sure which vehicle that I wanted but Will took a lot of time with me and was very patient while I was deciding. Obviously the car was very important to me but the customer service that I received was also. Will did a great job explaining the vehicle and by delivering the car!The Audi team , Chip Pleasant, Bink Hare, Jordan Norton, and Will George exceeded my expectations! Love my A6!
What and absolute pleasure it was to work with Gianni and Kevin. They took the time to know who we are and exactly what we would need for our family. Our new Rouge SV is a treasure!! Such a smooth comfortable drive. Even the inconnvience of having to deal with a disability lift was no issue for them. They went out of their way to make this happen for us. We will be repeat customers and enjoy bragging to everyone about our experience. Many thanks to everyone at this location!!!!
Ed Kelley is on his game when it comes to customer service, I will do business with him again. Fiona was on her game as well, she had me in and out of her office in a timely fashion. Very satisfied customer here.
Below is an e-mail that I sent to Terry Payne, who is the General Manager at Jim Keras Nissan: Mr. Payne, Just a short note to tell you how thankful we are with our experience at Jim Keras Nissan. I was in the market to purchase a nicer, newer car for my daughter and everyone that we interacted with on your team made us feel welcomed and appreciated. A very special thank you to Sal Sanchez for being a friend and for finding the right car for my daughter; to George Morrow for showing an interest in my daughter's education and for his handwritten thank you note; and, to Rickie Farmer and Stephen Scott for taking good care of us and for making sure the "i"s were dotted and the "t"s were crossed. My daughter and I came away from the experience feeling special and valued. I will gladly refer family, friends, and coworkers to Jim Keras Nissan, confident that they will receive the same great care that our family did. Please share my comments as you see appropriate and keep up the great work! Kind regards, TH
I had a very pleasant experience shopping with Homer Skelton. This was my first purchase, and from the time called to check the availability of a vehicle to completion of the purchase, everyone there was wonderful to deal with. This was by far the best car buying experience I've ever had.
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