I have been "watching cars" for almost a year. I almost bought a car 6 months ago, but the dealership valued my trade-in so low, I walked away. I am so glad that I did. When the Audi A4 came up at Overturf, I simply entered my interest on the website. Frank Valle responded the next day. Overturf valued my car fairly which allowed me to feel confident from the very beginning. Frank was upfront about every detail of the sale. Many of the details were dealt with by text, which helped immensely because of my work schedule and travel plans. I asked about two issues and they were handled immediately. I brought in the car on one occasion equipped with student grading to do since I assumed I would be put in a room while the Service department resolved the issue. Frank sat with me the entire time just chatting. He was really friendly and open. I assumed a dealership experience would be a hassle and intimidating, and it was just the opposite. When I decide to upgrade again, I will go back to Overturf.
Bill was super low key and helpful. Not pushy just letting us look at what we wanted and allowing us to test drive. Once we decided on the car the transaction went quick. They came with a very fair offer on our trade and found a great loan through a credit union. Thank you everyone that helped get me in my new Soul!
I drove to the Tri-Cities from Yakima and am glad I did. The experience I had with Larry was top notch. There is always that risk when buying a car that you will run into dealers who only view you as a dollar sign; my experience with Larry and Overturf was anything but. At no point did I feel pressure to buy. If he didn???t know an answer to a question he was upfront and honest but always got us an answer. There were no games, just honest, high-quality customer service. Larry did a great job and getting to know me on a personal level and that is the reason I would recommend anyone to see him for their next car buying experience. Thanks for turning something I was kind of dreading into something to be excited about.
Very professional and fair priced!! I enjoyed buying there.
by F350 Guy from DealerRater.com
November 1, 2018
Larry made my buying my 2017 Ford F350 easy and painless. He had the car ready when I showed up and took great care of me through the entire sales process. He was ZERO pressure and didn't try the usual back and forth car salesman stuff. I would call Larry again in the future. Josh
I have purchased many vehicle from Overtuf and I always walk away knowing I got a great deal and most importantly that I will have the best service after the sale. Most people???s buying experience ends when they take the product off the property, not here, Bill Keough is the best I have ever dealt with, great communication, great prices and always there to help me, day or night. Thank you again Bill. Rob.
We have purchased two cars from Bill Keough and both times it didn???t even feel like we were buying a car except for the joy of being a new car owner. I cannot stress enough how stress free of a buying experience it is to buy a car from overturf, but especially from Bill Keough. If he ever went to a different car lot I would follow him in a heart beat. The fact that he has been with overturf also speaks very highly of that company.
Larry listened to what I needed and delivered. He is a kind and honest man. I would recommend him if you're looking for a car. I've had some bad experiences with car-dealers and Larry has changed my perception.
I have purchased several vehicles In my lifetime. And have dreaded the whole experience each and every time. That was NOT what I experienced buying my new car at overturf. Larry was fun, helpful and genuine from the moment he met me and my family at the door. He helped me find the best option for me and my family. He was thorough, helpful and very knowledgeable throughout the entire process. I actually had FUN and enjoyed buying a car. Thank you Larry for all your help.You made a lifetime customer yesterday. My family and I also made a friend :) . Thanks again for everything:
I was absolutely impressed with the help & support that Honda has provided for me. Tony was my first helper ??? I had gotten a 2018 Honda Accord LX on 09/29, I unfourtunately I got into a Car Accident. Thankfully, I was okay! Sitting at Home overwhelmed, Honda contacted me via Phone! They helped me with paperwork, GAP, & actually getting me into a brand New 2018 Honda Accord Sport on 12/01! Wade provided the most excellent service & support I could have asked for! Honda Finance was so reliable, I would recommend anyone & everyone to purchase their first vehicle at this Honda McCurley. I felt BLESSED! Almost like Family, these people grew on to my situation & supported me through it all, step by step. I highly recommend & suggest you go here. Trust me, you will not regret stepping into their arms & having them walk you through it all with nothing but smiles, hugs, & help! Thank you SO MUCH, Honda! You guys are my Heroes!
Dingus and Hernandez helped us out and showed us the car fax and put us on the car right for us. We love our Ford fusion.
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