I highly recommend Piazza Mitsubishi. I was originally looking for a used car and decided to look at the new cars. This is my first new car purchase so I was really nervous at first but my salesman made me very comfortable an did not pressure me.
I had a problem with my Toyota RAV 4 LE 2018 hybrid. Frustrated with the dealership, I called Lexus of Chester Springs and spoke with Michelle. I was online and, together we discussed the car I picked out. We made the down-payment via credit card that day and, working with Alvan and Michael, I was able to close on the car the next day. They took care of my problem Toyota and I drove off with a beautiful car and an extremely pleasant sales purchase experience. This was an extraordinary event for me but they made it seem as if it's what they do every day. Before the Toyota, we had Lexus from this dealership, so I knew I would be treated well. I never expected this over-the-top treatment and I will never again try another car or another dealership. Lexus of Chester Springs, thank you!
I took my car to the dealership for the Takata airbag recall and an oil change and I was very pleased with how quick the process was. My car was finished in three hours. Everyone I talked to was friendly and made the process simple and easy.
From the moment I walked into the dealership I was greeted with a friendly welcome and excellent customer service. The dealership was impeccable and the knowledge of staff was amazing. When Garrett did an overview of my new car he was extremely helpful. I look forward to doing business there again!
I am an international student and I leased a car from Bennett. Two important things I want to share about them:
1) First, I had an offer from another dealership and I call them and I asked them as my local dealership to match the price. Not only did they match the stated price in my quote first but they also gave me couple of dollars more discount.
2) The process of being accepted by Bank and Toyota based on my university documents was really smooth and the sales and finance people were optimistic and smiling all the time.
Specifically, I recommend Product Specialist, Richard Berkheimer who was my contact there. He is totally honest and knows what he is doing.
Adrian Sirbu is the sales person who I dealt with on my purchase of the Certified Pre-Owned 2015 Tacoma. After my initial test drive I had my son stop by to drive the Tacoma I bought and a brand new Tacoma just to compare the difference and to decided which direction I wanted to go. Adrian met my son and provided the truck I bought and the brand new Tacoma for an extensive test drive. I ended up working the deal via text message with Adrian, I sent him a message on what I was willing to pay for the Tacoma and what I wanted for my trade and with in minutes he replied. Not only did we agreed on the price, Adrian also got me the special 2.9% financing rate that was being offered on the Toyota Certified vehicles . When it came time to meet with the F&I, Matt Matti was just as easy going as Adrian, he did not pressure me to get anything that I did not need or want or tried to bump up the finance rate. Overall it was a positive buying experience and I will recommend Bennett Toyota to any one who is looking for a New or Certified Pre-Owned Toyota.
Traded in my vehicle for a New 2017 Camry. Tom was an excellent sales man. He actually spoke and sat down and interacted with me. This business is professional and truly cares about their customers. This is a prime example of how dealerships should be like today. I highly recomend this place to you all.
Needed a car at a good price, they helped out. The dealership itself is great, it's a comfortable place, big (dealt with a place that barely had any room to move) and most importantly it was a professional and reputable place. Our salesman Grady was great, knew what to do and wasn't a pushy know it all salesmen. I would definitely recommend to anyone and I will be buying my cars from them in the future.
Todd and Chris helped us get into a new vehicle even though we had a few snags with the paper work. I was able to drive off the lot that night and Todd came to my house a few days later, on his day off, to finish everything up! That's truly going above and beyond!!!! Also, fantastic coffee machine in lobby...Nice touch!
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