We just had the best buying experience imaginable! We have been looking for a Ram 2500 for a while. Initially, we'd planned on purchasing a used vehicle with low mileage that hopefully had been well maintained. It turned out that we'd be able to purchase a brand new vehicle for an excellent price at Novick, and it doesn't end there. Everything was ready to go when we arrived. Aside from signatures and becoming acquainted with the vehicle, there was nothing more to do. There were no awkward sales pitches, no surprise charges ... not one negative thing about the experience! We were treated as valuable customers the entire time by there extremely friendly staff - including the young lady who opened the door for us, the gentleman who prepared our registration documents, the finance manager, and of course, Scott Novick, who was beyond awesome. This is our first Dodge ... and it certainly won't be our last ... and we definitely will return to buy from Novick!
I went to Matt Blatt looking to buy a used Mustang. My salesman, Marc, was knowledge and easy to work with. It didn’t feel like an ordinary car dealership. Very family feel to them and very honest. They fully disclosed everything and the transaction was very quick. I would highly recommend them and would buy from them again in the future. If you go there definitely ask for Marc.
I had one issue with the sales rep (Steven) . He can be very rude and unprofessional over the phone. After dealing with him the Manager Zurly help me out big time. i was upset about having issues with one of the cars i bought from them. Zurly was very Professional even tho i was angry. She was able to make arrangements to get my car fix. it took few weeks, about 3 weeks, but i understand they can be very busy at times. so be patience...Now i am just waiting to get my car out of their shop. i would recommend this space to anyone. if you are looking for cheap used car. plus side they have warrantee on all cars
The best experience. There is never any pressure by salesmens. They let you test drive the car on your own and they let you take your time. They are very kind and work with you through all the steps. Otis was awesome since day one! I called ahead of time and talked to him and he was able to pull my application online and get it all set for me before I even came in. Jesse was just as great worked with me and my monthly budget! The best experience I had! After going from dealership to dealership I finally found something that I loved inside and out. Would definitely come back and buy another car with them! If you go in ask for Otis!!!! He was honestly the best never pressured me to buy the car at all. And I appreciate it that. No other car dealership would treat you like they did! Thanks again Otis and Jesse!!!!
EASY LAID BACK ATMOSPHERE, Tyler was smooth ,humorous and attentive to details. Everything laid out easy to understand, selection of JEEPS small but everyone was a buy, just pick your price range. I had looked online at their vehicles so that I knew to compare each against the other . the test drive offered me my decision.
The finance rate was higher than anticipated, so have a plan B, they give you 3 days to get a better rate and come back and pay it off.
I bought an extended 150k bumper to bumper warranty for piece of mind due to the miles I drive-$35 a month, worth it!
I've purchased many cars in my past from a lot of different dealerships. My experience with Apollo auto sales and their staff particularly Jesse the manager and Otis salesman Was by far one of the easiest non pressure experiences I ever had in purchasing a car. Everything the finance manager and the salesman told me as far as the rate the length of the loan and the purchase price was all spot on. The finance manager gave me his personal phone number and I was able to keep in contact with him throughout the deal and he always got back to me immediately and made me feel and rushed. I never had an experience like that with any other dealership I would definitely recommend these guys to anyone.
I was greeted at the door and went to look at one car and bought a completely different car all with Keith's help. He did his best to keep my monthly payment the same and I was very satisfied with the service and I'm very happy with my purchase.
We have three dealership in close proximity in Delaware but chose Brandywine. Why? The honest and superb customer care we received from Keith when we had specifics in mind during our car search. He made the transaction smooth along with the finance officer to seal the deal. We were in an out in 2 hours and the vehicle was detailed beautifully during paperwork happened inside.
I traveled ~60 miles to look at a car with my family and Auto Lenders didn't disappoint. Ask for Ryan W. he was courteous, cooperative and supported making myself and my family as comfortable as possible. Hate car shopping? Try doing it with (3) kids under 5 yo on a cold, rainy day. Ryan and his team made them comfortable and gave them snacks and drinks to help pass the time. They helped me with moving (3) car seats into the van to test drive and ultimately I purchased a used Honda Odyssey that just came in and in the process traded in (2) vehicles. It was as seamless as I could imagine the process. Thank you Ryan and your team for such great service, I would definitely look to use AL again.
This is my second vehicle purchase from Vann within the year. As always a great friendly staff, who are always willing to help. Britnie Greeted us and took us out onto the lot to get things moving while Joe took over and was amazing and really helped me to pick out the right vehicle for my trade in. Brandon really helped make the financing a smooth process and helped keep my payments within my desired range. Jay was great as well! Made all the paperwork as quick and smooth as possible while answering and explaining everything very efficiently. I would highly recommend !
Repeat customer. Anthony is honest, hardworking and understands what I’m looking for. I expect to be buying all of my vehicles thru him. I feel like he was protecting my interests.
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