Went in for an oil change/DEF fill up/general service checkup at 5500 miles. Also needed the alignment checked. Was in and out in 1.5-2 hours, zero hassle, with updates from the service manager along the way.
Love my new car and loved the sales team at Graff.
by Jason Saunders from Durand, MI
July 1, 2018
Thank you Jeff and Jason Saunders. We came into Graff to see if we could swap out our current car for a new one. Our goal was to keep payments low and pay off our previous car. We were shown multiple vehicles. When we chose the one we wanted, they gathered the information and made it happen. Not only were we able to pay off the car we traded in but the trade in value they gave us allowed extra money towards the down payment. Now we are driving a new Equinox and paying over $100.00 less a month than our previous payment. We were also given a tour of the service area and each area gave us Little freebies (air freshener, chamois, bucket, etc). It made experience lots of fun.
Got callback from sales person within few hours. He was nice. Did test drove and made offer. Unfortunately, vehicle sold when called next day. Service facility is ok, they do service fast, but quite expensive.
Capital Honda was great. I recently purchased a new 2017 Honda Ridgeline and I am very pleased with the truck and level of service my family received from Capital Honda. Specifically my sales consultant Brittney Vachon was excellent.
I would highly recommend Capital Honda for your next Honda purchase.
Overall, I had a great experience. Everyone there was friendly and did their utmost to get me into the car I wanted. And I love the 2016 Honda CRV I got. I find myself looking forward to getting behind the wheel.
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