I live in Columbus and was a bit apprehensive about purchasing a car out of town. Scott was my salesman and did a fantastic job to ease my mind! Great deal, great service and highly knowledgeable about the vehicle I wanted. Communicated with me via email and telephone and answered all my questions. I intend to return for my next purchase. Highly recommended!
Kenny was extremely knowledgeable, friendly, attentive, and detail oriented. He took the time to make sure my questions were answered and made sure I had all of the information I needed. Kenny made the car buying process seamless and exceptional! The managers (AJ & Joey) were equally as friendly, professional, and accessible throughout my car buying process.
Ali Clarke was awesome, down to earth, and I felt no pressure from her that I HAD to buy and I ended buying a beautiful used Nissan from her. She is great and made my car purchasing experience memorable and exciting. I’m so happy with my new car and very appreciative of her help and patience with me.
The rest of the staff I had contact with were all very friendly and welcoming. Every greeted me with a smile and made me feel like a valued customer.
In addition to Land Rover vehicles being amazing, the quality of people, their knowledge and their service at Cincinnati Land Rover in Blue Ash is the best you could ask for from any dealer. It is an incredible group of people. Hands down the best. Honest. Sincere. Professional.
I like this dealer. Professional sale staff and very good after-sale services. Somewhat expensive cars, but that’s what you pay for a quality car and good services, such as free car wash, free rental car, etc.
Web browsing for 2018 Range Rover Evoque Autobiogr
by Thomas Marshall from Springfield, MA
April 3, 2018
Browsing Landrover Website of Cincinatti, came across a vehicle I'm interested in, the sales rep. was very gracious to send me via email a video of the 2018 Land Rover Range Rover Evoque Autobiography, with the color I'm looking for w/interior color ebony.
Had a first class buying experience. When I needed service, for the first time, At first there was a disconnect trying to get service performed, but it was quickly put right and excellent service was end result.
Spent several months researching a car purchase with Mike Kline and Craig Cliff. They patiently answered questions and waited for me to identify the desired model/trim and then to determine whether a new car or certified, pre-owned provided the best value for me. I did some Blue Book research the price negotiation process was relatively quick and painless. Used an Audi special financing deal to get a great interest rate and have Audi pay most of my first payment. Highly recommend this dealer.
Yesterday I picked up my 3rd used car from the Audi Connection in Cincinnati, Ohio and I don't live in that state. Four years ago I had a little extra time before a sales call and I stopped in the Audi Connection dealership and gave Greg Meyer an opportunity to tell me about Audi quality engineering. I invested in an Audi after that conversation with Greg and I went back two subsequent times and bought cars. I was treated very well by everyone in the dealship that first day I went into the dealership, and that level of appreciation and respect continues every time I go back. I'm glad I gave Greg Meyer the chance to tell me about Audi's in depth quality assembly process which translates into trouble free driver experience. In my 4 years driving the Audi's that Greg sold me I have never had any problem with any of my cars. Not one trouble warning light, not one misfire, not one manufacturing oversight just simply exceeded driving expectations. One feature I really like is the Audi's unique Quattro drive, in the rain, in the snow I'm the 4 door sedan passing the Suv's. Thanks to Butch, Greg, and Gib a professional team that supports a great product with strong knowledgeable service.
Being the owner of a A4 convertible, I always enjoyed just terrific service from the maintenance team. Very well done.
However, when I indicated I was in the market for a new model coming out soon, and flagged my interest to a sales person on the floor , I would have expected him to follow through on the sales lead..
Several months later, flagged my interest to another sales person.. Again no follow up..
Clearly , this dealer is selling well thanks to the great line up of Audi vehicles .. However, it' has made the sales people of this dealer fairly complacent..
Chuck Cantor is great to work with! They did a nice job on our seats. I noticed the seatbelt was twisted on my way out of the parking lot. Chuck apologized, got the car right back into service and had us on the road in about 10 minutes with the problem fixed. I just wish they were closer. I was a little scatterbrained that day and Chuck was very gracious.
Ince Linauts. An excellent representative of the brand! Knowledgeable, flexible, and never 'pushy.' Visited a couple other Volvo dealerships, but came back to Cincinnati North because of Ince. Also appreciated your pricing/negotiation process. No back and forth nickel and diming. Then there's the product. World class.
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