I traveled over 2 hours to this dealership. I called before I left and asked them to hold a vehicle I wanted. They did. It was very clean, ready to test drive. I bought the car from a very courteous salesman without pressure. He knew all about the car and was very easy to talk to. The paperwork was fast and easy. Overall a GREAT car buying experience. Thank you Tate Auto.
I called Criswell's Service department to schedule a time to bring my truck in for a "check engine" light. Brandon answered and quickly got me a date and time within two days from when I called. Once there, he was very professional and advised he would give me a call with the diagnosis and options. He called that afternoon, and discussed options with no pressure of doing more than I wanted. Which I really appreciated, knowing some other dealers would have, but Brandon and Criswell did not! He and his Service team finished the work that afternoon and I was back in my truck in no time! This team at Criswell, I would recommend to anyone who is looking for the best! Thanks again Brandon and the Criswell Service Team!
I contacted Karz, Via e-m today. It was not long and a rep. called me back. He was very polite, and answered my questions on a truck I had inquired about. We are still looking for a used truck that will meet our needs. We may take a ride to visit them and see what they have to offer.
Jenn Rowe is a phenomenal service tech and Gary as a service manager. Friendly and thorough. Keeping you up to date with info about your car. And great knowledge
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