Completed my duediligence stopped off at Chris Nickel's on way to another dealership. Still tried other Dealer and experience was Night & Day. Ended up comming back & lived hapily ever after with my new Vehicle. Thanks Tom & special thank Matt in finance ! :)
Looked at several dealerships even though we???ve bought our last five vehicles from Nikels, and the end result was coming right back. The used dealership went above and beyond to accommodate both my time and financial considerations. In particular Sales Associate Andrew Medina was beyond helpful by both taking the time to provide me with preliminary numbers on several vehicles and texting me when there was any kind of sales. After four days Andrew continued to help through test drives, comparisons on different models, pricing, and even anwering calls on his days off. Once I finally decided on a vehicle, with no persuasion or coercion from Andrew, the manager (forgot name but really nice guy with beard) quickly got us through the process. It was by far the fastest transaction dealing with a car purchase to date. Trust me on this...I???ve been to every Jeep dealer within 100 miles and you will not find more fair pricing up front on the vehicle, fair trade value, or a better crew to help you out.
My salesman Jim Herin was the best! Good communicator and always on top of things during the process. I bought my truck on line sight unseen. The photos were beautiful and Jim arranged all of the shipping to get it to me in Nebraska. Aside from needing to jump start the truck to get it off the moving trailer and then putting it on a charger it was just as advertised! I love it. I would work with Jim again when i need to get another vehicle. The finance department leaves something to be desired. I am still waiting on paperwork to prove i own the truck. Finance department is the only reason they did not get 5 stars.
I have been a customer of Chris Nikel for several years. They have consistently provided a great experience with a genuine sense of friendship and quality. I truly enjoy the people and environment and feel like the employees provide great service with a genuine attitude versus a fake, ???they make me do this??? approach I???ve encountered with others in the past.
Bought a Lexus ES 350 40k miles, four years ago. Great buying experience. No hassle. Got me in and out with financing. The paint job, front bumper went south on me about 6 weeks in. Not carmax's fault. Lexus had a problem with paint on that year make and model. Purchased a warranty. Best decision made in a long time. Very reliable car, extremely reliable warranty. During the last six years, the warranty has paid for about 7k in repairs.
My husband and I went to Ferguson’s to look for a late model used pickup recently on a Saturday afternoon. We we able to shop by ourselves without being bombarded by salesmen. At the right time Tim Flusche came out and asked if he could help. He gave us prices on the trucks we were interested in. My husband selected his truck and Tim got the paperwork done quickly and we were on the road. There was no pressure to buy and that’s how we like to shop.
Jordan Savage was very big help. I new what I was looking for in a Subaru and he was very patient and helpful. I received calls from him thru out the day to make sure my new Subaru was ready with everything shiny and pretty when I got there. Thank you Jordan!!
I bought a 2016 Jeep Rubicon hard rock from another dealership in Oklahoma this past May. This dealership where I got it, never mentioned the multiple things wrong with it. I inherited many faulty problems with the engine and fuel system that I was unaware of. I took it to Melton for multiple repairs and worked with John in the service department. Best choice I ever made taking it there. John was just excellent to work with, very knowledgeable and responsive to all my questions. Today I picked it up and runs like brand new. I couldn???t be happier. I deeply thank John for being honest and his patience plus expertise in explaining all the parts, work and time it was going to take to get everything right. I tell you, I???m bonded to Melton service and the staff couldn???t be more helpful and friendly. Melton service is the only place we will go now to service our vehicles. I highly recommend Melton service, they are A+ top notch period. I???d say take your vehicle there even if you live far away from Claremore......I know everyone would agree wi this post. Thank you John Gifford!
Buying our new vehicle was completely our decision. We never felt pressured by any employee. The process was quick and simple. The entire staff, from first contact to last, was very helpful in helping us find the exact vehicle we wanted and explain all the details along the way. They all carefully listened to our needs and succeeded in helping us find the best deal possible. We will definitely be back when we need to buy our next vehicle!
They have a Theater room for you if your getting your car serviced..a kids room.. vending.. free coffee and hot drinks.. water... comfortable environment... friendly people great sales people Dwayne Givens was honest and easy to work with on helping me finding the right car for me and my budget and desire.
Having experienced high pressure salesmen when previously purchasing vehicles, we were pleasantly surprised with our Chris Nikel Experience. Dan was very helpful with the process of purchasing our 2015 Jeep Renegade. Knowledge, friendliness and integrity are just a few of the many positive words we could say. Josh helped us get great financing too! We couldn???t ask for better. Thanks Dan and the Chris Nikel Team! Bob and Nancy
Overall shopping experience here was very good. We didnt feel pressured to buy which was really refreshing. We did end up buying a used Kia which was in our budget and the over all condition was very good. It has a couple of small issues one I noticed when we looked at it and they have ordered the part for it and one I didnt notice till later and figured that was on me.
This was by far the BEST experience we have had purchasing a car. Ther was very little back and forth and was completely painless. We only had to come to the dealership to pick up our truck and only there for a short time. We will for sure be back to purchase our future vehicles here. Our salesman was exceptional and caring!!!!!!!!!!
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