Ivan Torres was a pleasure to work with. He knew what I wanted and did everything in his power to make the deal happen. He and his team worked very quickly and kept me informed of the necessary details. It was overall the most painless new car purchase experience I???ve had thus far and I appreciate the entire team. Thank you!
From the time I got there was greeted pleasantly now with the people they worked diligently to try to get me into what I needed they help me probably several Vehicles show me sell vehicles just Pleasant all around experience good people good employees makes you feel good about what you purchased thank you
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
One of the best car buying experiences I've had was at Luxury Motorsports. Kenny, (who by the way has beautiful hair) shopped the best rate for me and I couldn't be happier with the overall experience.
I love my new (used) car and will definitely shop here again for future cars for myself and my family.
From start to finish these guys were great! Super thankful I ran into Rudi over at Larry Miller Dodge. While making the deal he walked me through and introduced me to everyone over at the Larry Miller family. Hand shakes, smiles and great deals is what these guys are all about. Hands down best experience I’ve ever had at a car dealership. If you need or just want a new car please give Larry Miller Dodge a call and ask for my guy Rudi, you won’t be disappointed!
I typically loathe the car buying experience ... until today Robert Pittman and Santiago Martinez changed the whole experience... I felt like I had the control and not wheeled and dealed. They were both amazing and made everything clear from the start to finish .. i will never use anyone but this dealership !!!!!! Thank you to the both of you I love my purchase !!!! Jewelz
Loved Patrick he was wonderful. Narrowed down to what we wanted and the price extended was same dealer discount as one on line. Asked if we bought 2 cars (one used but still a total of 65 or so K) if better deal. Answer was no. Got finance offer of 9.8. Asked for better. Came back after running our credit w offer of 4.9.still Not great. We have excellent credit. Enter finance manager. Basically asked what he could do for us. Pretty clear we wanted better finance rate. Attitude of him was just brutal. Patronizing and rude. Unfortunately after 5 min of dealing w him we left the dealership w a sour taste and a disappointed daughter. Felt badly for Patrick as he was fantastic.
Bought a new 2018 Hyundai Elantra from this dealership and was very satisfied with quality of detail and service. I received a fair price and my trade-in was equally fair priced. Follow-up was excellent, as well as the presentation from the salesman. I would definitely go back for another vehicle.
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