This was a good car-buying experience. The salesman was Richard Cortez and he was calm, practical, listened to what I said and didn’t try to override me. No one at this dealership wasted time, and although everyone wants to get the best deal possible, especially a car dealership, I never felt less than in control of the negotiation or pressured. I felt that Richard had his manager’s support throughout. Everyone was nice as well as low key, including the finance manager I dealt with. I like the CX5 I bought, but to put the cherry on top, the GM of the dealership, largest in the city, thanked me for my business. Kudos to North Park Mazda.
Hovey Motorcars is the best dealer I’ve ever deal with. I trusted Mr. Rich Sr when I’m talking to him on the phone. There was never a single word ‘not true’ in the whole conversation. He was completely honest, thoughtful, father figure and gracious. I know I went too personal can’t help it that's what I felt. The company shipped my car I inspected my Ford MV-1 entirely, it was exactly what Mr. Rich pictured in my mind. Even he told me the tires weren’t good and it didn’t surprise me when I saw them. The price was fair even though, I’m not good in bargaining and Mr. Rich didn’t try to take advantage on that. After I did the down payments, my loan processing took over a month and they’ve been very patient to hold my car in their parking lot without charging me or selling to other better offers. The whole staff tried to work with me all the process and they’re all very helpful and friendly.
I really Thanks to the whole staff and family especially Mr. Rich Hovey
I would give them a million ⭐️
Everything was handled with professionalism and left me satisfied with the exact numbers I was looking for. Fit my family with a perfect vehicle. Anatolii did an excellent job from showing the car to answering all questions.
customer service is not good . left in the blank. no communication. 2 hrs for oil change. walked around and just looked around. a manager giving an interview and gave my wife and I a bad look cause our neace was playing. Guess that was a bad thing on us.
I talked to and felt with internet specialists on phone day before but when I got there she pushed me into a sales guy who I think had just started. I knew what I wanted so that wasn't a big deal to me but still had questions that could not be answered by him. Process took too long since I had practically picked my car out online, settled with a price and submitted my credit the day before. Finance guy was nice but still scammed me. I would reccomend this place with warning.
She was friendly and helpful. Very professional and honest . I have visit other dodge dealerships and this one is more organized and professional more professional than where i actually bought the car st.
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