Great experience and will definitely come back for service work. I had an appointment and opted to wait in the customer lounge. My vehicle was repaired and returned to me in less than an hour and a half. Great service.
This car is over rated.
by Jim from Palm Coast
January 1, 2019
The car did not meet my expectations. It got old very fast. The vehicle has lost about 30% of its value in the last year. Interior is difficult and even in normal driving, the tires are already shot. The rubber on the outside of the car is already looking like the car is 5 years old. Not good value for the money.
Was having constant headliner rattling noise either from headliner or panoramic roof. First took vehicle to Tyson's Corner Mercedes-Benz, Service Writer assistant manager Told me the noise was coming from the headliner and needed to be replaced which requires removing the front windshield which mostly break on the removal process and replaced with a non Mercedes-Benz original acoustic windshield. I decided I needed a second opinion service appointment at Mercedes-Benz of Chantilly. With a good news phone call message from service advisor: Cristian Grijalva that the headliner was not the issue it was the panoramic roof assembly parts that needed to to lubed. The headliner/roof noise is now gone. "Thank you MB Chantilly"
Probably the nicest car I’ve owned
by Jacob from Toledo Ohio
December 19, 2018
This car is very beautiful inside and out! Now I will say that there isn’t too many storage places for my phone so I have to leave it in the center console. The only problem I’m having is when winter hits my windows freeze and I’m not able to close the door. The window goes down about a quarter of a inch when you open the door and goes back up when you close it, I’m assuming it’s so you don’t slam the door and break the window. If you purchase this car and run into that issue just take a credit card and scrape the track of the window and you should be good to go!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Love Driving This Car
by PDole from PERRYSVILLE, OH
December 1, 2018
We wanted a fun car to drive, after years of raising children and being sensible. Originally I was looking at convertible but when we test drove the challenger both my husband and I loved it. we have had it for two years now and still love driving it. The interior is so unique with red and black leather too. We get compliments on it all the time.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
I will never buy a dodge ever again. Worst car.
by Michael from El Paso texas
November 12, 2018
The challenger is a terrible car. Less than a year old and already the window motor went out, the door handle broke, the decal on gas tank bubbled up and cracked and my LED brake light went out. Stayed in there shop 2 weeks with no communication or updates. Terrible customer services.
It's a very fun very fast very enjoyable weekend c
by faletti1 from California
November 4, 2018
This car meets all my needs I bought it to use as a fun car on the weekend with 700 horsepower it is a lot of fun and there is a lot of room for three other people it's a seats are very comfortable and gas mileage is not that bad I'm getting 20 miles to the gallon driving
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
by Rick Lopes from Dumfries, Va
October 24, 2018
WHAT can you say about a Hellcat’! It’s just a blast!!! Would only change for a Demon ’
Car is fun, attracts everyone and scares them as well ’
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Kaley and the rest of the crew were great. Gave me what I expected on my trade-in. No problems with the whole process. When I told them that I was going to check out another dealership, they did not try hold me back from going. Ended up buying from them.
2017 dodge challenger r/t plus v8 hemi
by MissDuckyyy from San Jose, CA
December 17, 2018
This car meets and exceeds my expectations. Having a v8 that turns into a 4 cylinder on the freeway is amazing. It saves me some gas for owning a v8. The car picks up and goes on the dot. There is no lagging. The interior and exterior is in beautifully condition for being a rental vehicle before I purchased it. Having bluetooth, aux, USB and satellite radio is amazing. I never run out of options for music.
I highly recommend Unique Auto Import. They are you great dealership to purchase a vehicle. It doesn't matter who you are, they will definitely work with you to make sure that you leave a quality vehicle. My salesperson John McMullan is the best. He worked hard to help make sure that I get a vehicle for a good deal. He's highly knowledgeable and easy going. I'll definitely recommend John McMullan to talk to about a vehicle. The staff in its entirety is phenomenal. Unique Auto Import is the best. Thanks again...
Replacing my review titled Be honest with customers. Cars.com doesn’t allow for easy removal or update of reviews. I fixed the issues with the car at my own cost. I had got the car at a good price anyway since when bought new it’s a car that costs over $100k. So I accept that, and since car drives great after the repairs think it’s appropriate to revise the ratings for Imperial Highline.
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