In 25 years of buying cars, this was the easiest, most pleasant transaction ever. We were coincidentally in Ohio only a few days after finding the car online, and had limited time. Robert agreed to meet us at 8am on Easter Sunday! The Audi A5 was exactly as pictured online, immaculate, and we drove it off the lot in less than an hour. We're from Florida, but we'll be calling Robert next time we are in the market for a car. Thank you!!
We worked with Sam to purchase a 2016 Tahoe LTV. He worked with us to deliver a great price and great service. I lived outside the area and they had the exact vehicle i was looking for. I asked questions to confirm the options and the quality of the vehicle. Sam was responsive and everything seemed in order so we made the trip to purchase the vehicle. When we got there the vehicle was detailed and ready for us. It was the exact condition that was described and we completed the purchase. The process was smooth and everyone there was courteous and professional. I would recommend Sam and the dealership to others.
I went to several different dealerships and was treated very poorly.
I stopped in to Medina Auto Mall.. Right from the beginning they were very friendly and answered all my questions. Me and my wife ended up buying a used van and we would definitely shop there again.
I stopped to look at a car that I wanted, but did not need. The salesman, Ted Mowen, could not have been nicer, and fully understood my situation. He treated me no differently than any other potential buyer. There was no pressure. He took all the time I needed to fully understand the vehicle. He allowed me to determine if it was right for me. Even my Wife remarked that it was the most pleasant experience we ever had in a dealership. We did buy the car. As we went through signing the papers, we found that Jason and Terry in the back office were also very easy to work with. We had to travel a couple hours, but what a great experience, and I am not one who looks forward to car buying. This really is the best place we know to buy a vehicle!
The salesperson (Sam Mayti) spent a lot of time with us even though we were buying a car less than $10k for our son. He was very helpful and patient with us. It was a stress-free experience and will definitely consider coming back for future purchases and highly recommend this dealership.
This makes the second vehicle we have purchased from your dealership and Kevin Davis, and once again, it was a great experience. Kevin Davis is an absolute pleasure to work with, he genuinely cares about his customers. He was very knowledgeable and extremely helpful in making sure all our requirements met. We will definitely be coming back to him again when we are in need of another vehicle.
Nice environment and very friendly staff. No pressure and able to answer all of my questions. Andy was personable and very friendly. We didn’t end up buying but I would have been comfortable had it worked out.
After having a great experience with my Jeep Grand Cherokee, I returned to have my pristine 2003 Ford F 250 Truck in for a wheel alignment, tire rotation, and oil change, and again it was superb service and I was in and out in nothing flat. The service department swapped out my old head light bulbs with new HD bulbs that I had purchased at the auto parts store free of charge. Great job and kudos to Betsy and the service department for another great experience........Thank you........Craig
I drove 8 hours from TN because the deal was by far the best. After having been misled by other on-line dealers, I was still cautiously optimistic that what was told to me on the phone would be the same when I got to the dealer. I was pleasantly surprised that there were no fees added on: no freight charges, no dealer prep charges, no "oops that rebate expired", etc. Overall, both price and experience, definitely worth the drive.
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