My wife and I have never had such a great car shopping experience! Sean was our sales person and he made sure every aspect of our experience was outstanding. He took the time to explain every step, listened to what we were looking for and suggested vehicles accordingly. Not once did I feel pressured to make a quick buy! Thank you to Sean and all of the friendly, knowledgeable staff at Fury!
Forest Lake Chrysler has far and away the best dealership I have been to. From the moment we walked it they moved with urgency and purpose. As busy parents with two kids we did not have much time. They quickly identified a car that matched our needs and even did a dealer trade to get us the exact options within one day. I could not have asked for any more from them.
We had some credit issues and came to this dealership as they were recommended to help people with credit issues. We found a car and filled out our paper work and waited 24 hours for our approval. After submitting extra paperwork we were still waiting only to find out that the financing guy had left for the day and we were going to have to wait until the third day to finalize our purchase, We were ready to walk away and go somewhere else when they finally found someone to finish our paperwork and deliver or car. I felt that we were treated very poorly and the sales person almost lost a sale due to the poor performance of the financing person. I would question myself if I would ever return there if I was in the market for another car.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
An excellent experience overall with friendly/helpful staff and no pressure--thanks Jonathan. Had exactly the used vehicle (VW Tiguan) we were looking for and were pleasantly surprised by the awesome warranty that came with it. We definitely recommend this dealership and will look there again in the future.
Justin went far and above what I would even consider great customer service! He was knowledgable, personable, and patient. He was able to help us with our search and narrow results based off our needs vs. wants. It's nice to deal with someone in car sales without feeling pressured. Thank you Justin!
Purchased a 2019 Pacifica. The sales person Aaron and finance manager Ryan were fantastic. They are both extremely customer focused and did not use any pressure tactics. Always have had great service from this dealership
David Klein was very helpful and not pushy. Just a different attitude than most car salesman you encounter. Very refreshing and made the whole experience that much better. The finance person was also very friendly. The price for our new vehicle was good compared to other places I shopped online. I would highly recommend this Coon Rapids Chrysler dealer. And our salesperson, David Klein
I was shopping for a used truck and was 90% sure that I would buy a Ford 150. After comparing the Ford 150 and the Ram 1500 it was clear that you get more for less by going with the Ram, plus the ride is by far the best truck ride that I have ever been in.!
While I thought I was going to buy a used truck, Chaz showed us all of the options available to us and going with the new truck made sense. We got the truck we wanted, with the full warranty at a cost that is not much more than the used trucks we were looking for.
Chaz was great. He was very patient as we worked through the options. He was great about showing us the options without pressuring us towards a particular option. After the purchase Chaz still has been extremely responsive when I have had questions or needed anything done with the truck.
Everyone I have dealt with at the dealership has been exceedingly pleasant and helpful.
Overall, it was one of the best buying experiences that I have ever had.
Aaron S. Did a fabulous job!! Will definitely be telling friends about the great customer service!! Thank you very much. The new building looks pretty sweet!
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