After checking all around for a lightly used Honda or Toyota minivan, I settled on CarMax since they had the ability to transfer several possible cars from nearby stores. I requested a transfer from Birmingham and it arrived earlier than promised. I test drove it, waited a week to make a final decision and made the purchase. The whole transaction was done professionally and without any extra sales pressure or tactics. This is the 2nd car in the last 6 years I've bought from CarMax and I'd certainly shop them again.
Joe Johnson went above and beyond the call of duty.
by Gooseyloosey from DealerRater.com
December 3, 2018
I absolutely love the vehicle I purchased from Landers McLarty with the help of Joe Johnson. He went above and beyond the call of duty to make sure that I was happy and that I had a great experience at this dealership. I really appreciate everything Joe did and all the help he gave and provided to me.
This is the second time I purchased a vehicle from this dealership. I am now a loyal Altima owner. DJ made this experience smooth and very pleasant. Gone is the hard sell and in its place is a respect for the customer and a sincere effort to find the customer exactly what they are looking for. I came in knowing exactly what I was looking for and DJ was able to provide me with reasonable options and an extensive knowledge of the product line. He was diligent and went out of his way to ensure we had a satisfying purchase experience. Sylvester in Finance was terrific as well - pleasant and ensured that we got the best financing option available to him.
Erik Brown was very knowledgeable, friendly, and personable. He showed us what we first asked about but he listened to our comments / wants and showed us a vehicle that fit us and we ultimately purchased. He showed us the different features of the vehicle and assisted us in setting up items we weren't familiar with. Gary(used car sales) and Dan (financing) were also extremely helpful & friendly. Gary worked with us to come to terms we were satisfied with and Dan provided options (one that I chose) to provide better future service. The only reason I didn't rate the Buying Process as excellent was because your computer system was up & down and it took 2.5 hours to get the paperwork completed.
Everyone was very helpful and my service advisor was very pr
by Dallas4285 from DealerRater.com
December 4, 2018
Jus a good friendly place to go for any kind of service from just getting your car inspected to make sure everything is working properly to oil and rotates to major service work. What every you need they will do. I???m always pleased with them
Everyone here made my first time car buying experience wonderful! The customer service is outstanding and you can tell that they really care about their customers. Will definitely recommend to everyone I know!!
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