I did a lot of research prior to deciding on a Jeep and Carl Burger was best dealership. I drove up and I was greeted by Mary and it was a smooth transition from there. I told her exactly what I wanted and she wasted no time in making it happen. Side Note: I brought my 2 kids and the team was so great to them (offering them snacks/water) they have a tv section and a small kids play area. I had a wonderful experience and will be sure to recommend Mary Roberts any chance I get.
INCREDIBLE CUSTOMER SERVICE AND FANTASTIC SALES FORCE!
by Lisa D, from DealerRater.com
November 4, 2018
INCREDIBLE CUSTOMER SERVICE!!! EXCELLENT SALES STAFF!!!! We purchased a used pickup truck for my son who is 18. He worked all summer and saved his money up to buy the truck he REALLY wanted. Two weeks into owning it and paying cash for it ($9500.00) the truck just stopped. Dead. I called Joey the Service Manager there and they got it in ASAP. I was having to leave town and explained the urgency of getting this vehicle fixed so that my son could have wheels while I was out. Joey and his team worked diligently and got it fixed in less than two days! Constant phone contact, emailing and wonderful communication by them to keep us in the loop and get the job done on time and NO CHARGE! I can't begin to tell you how this kind of services does NOT EXIST in the city at the city dealerships! This is the second vehicle I bought from this dealership and the second one I bought this year. (two teenagers driving age) I can tell you that Bonham Chrysler Dodge beat the city dealership HANDS-DOWN. No comparison at all! The city dealership could give two flips that my kid was driving a car with issues that they sold me, but not this dealership. I could keep going on but it is clear that Bonham Chrysler Dodge takes pride in their inventory used or new, takes pride in their customer service. They walk the walk, they put their money where their mouth is and the DELIVER! Don't waste your time with anybody else!
William Phillips made it so easy to buy my new truck a 2019 F-350 Platinum that is Black. It was so great working with him because he made the experience effortless. Friendly Ford of Crosby has great people working for them and I will be back to buy my next vehicle from them.
I had a flat in my Dodge Ram 1500 on the way to Missouri from NH. On a Saturday I tried a couple of places to either get it repaired or replaced, they were either closed, there would be a 3 hour wait(WalMart), or they didn???t have the tire in stock, (WalMart again). I decided to check local dealerships and found Woodys, so glad I did. Derby I and his staff were wonderful, forgoing above and beyond. Deryck even went to another location to make sure my new tire had white letttering. I am a Police Chief with 37 employees, and customer service is one of my greatest demands. I have a saying, ???hire for attitude, train for success???. I certainly saw that with Deryck and his crew. Thanks Deryck!!!
Our rep (Scoop) did a great job in helping us choose options for our 2019 Dodge Ram 1500 Limited pickup. We got just what we were looking for and Scoop helped us by showing us all the rebates we could get. Great job and love the pickup!!!
I gave it 5 stars because it deserves five stars I would recommend this dealership to anybody and Douglas made us welcomed at the car dealership and made sure everything was good on the vehicle before we took it very nice guy
Wow is all I can say! Long distance transaction, everything went smooth and seamless. Scott Reed was excellent to work with, and under promised the condition of the car!!! Small town family service is what you get from Scott.....thanks!
What an amazing experience! Thank you to Jonathan, Paul and Frenchie. You all were nothing but gentlemen and very professional. This dealership is the epitome of what a dealership should be! I know you have two customers for life. Thanks for everything, I will be back!
Dave Julian is the man...found the perfect car for me. great to work with. Since my husband and I have gotten 5 cars from Donnell in the last 10 years...Love Fords and the Excellent service from Donnell. Thanks Dave...Love my Eco sport!!!
by Happy first time Subaru owner from Salisbury NC
October 24, 2018
My salesman Keeley Murphy made every aspect of the car buying process a pleasure.
Everyone associated with the dealership made me feel that they were genuinely happy to help in anyway.
You can’t go wrong shopping for a car at Randy Marion Subaru.
From the moment i walked in the doors and met Jim to the final paperwork through Happy and finances with Tony, my experience was superb. Thank you! I will definitely be recommending you to all who need to purchase a car and dislike car shopping in shark-like waters.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
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