Best and friendliest purchase experience in my 60 years of buying vehicles including purchases through family members. No pressure and no hidden fees like all other dealerships charge. The price you see is what you pay. Highly recommend Tommy.
Looking to upgrade my wifes’s 2005 Mercedes e350. Found a 2010 ml350. Beautiful car and working with Ray was very easy. They made sure the car was perfect when we received it and have done the repairs ever since. Always there to make any situation work for you. Never had better service. They make you feel like family.
We had a great experience buying a "slightly used" 2017 vehicle. Ed Kelly was our sales representative, and he went out of his way to make the experience a positive one. He took the time to show us several vehicles, and take them out for a test drive. Very personable and friendly, and knowledgeable about the vehicles. Really seemed to care! I'll be back, as will my family members. Thank you.
I just bought my 4th car from the Imperial Group. Although I purchased a 2018 Chevrolet Trax, I insisted on having Dave Bertulli from the Ford side as my salesman. Dave has sold me 3 of the 4 cars I've bought from Imperial over the last 8 years and I wouldn't work with anyone else. He has the rare trait in car sales of being honest with you about what he can and can't do for you, he won't tell you what you want to hear to get your money, he would rather build an honest relationship so you will go back to see him time and time again, as well as sending your friends and family to him.
Our salesman was very accommodating and patient with us as we were searching for a used vehicle, Frank spent a good part of his day making sure we were happy. Kuddos to Miss Mendon diner, the food was great.
Tony and Jim were amazing to work with! They were friendly and fun yet efficient and prifeasin in getting me into my beautiful Armada at a price I couldn’t find anywhere else. I’d travel the 4 hrs again!
I cannot say enough about Planet Jeep from Sales to Service. THEY TRULY CARE ABOUT THEIR CUSTOMERS. Its like going to family for me. I am on a first name basis, Their service is #1 and , the Sales Dept makes the buying process Painless. You tell them what you want, and The make it happen ( Tiffany B -the best) Service Dept Nick, Dan, Mike & Tom go the extra mile for you. Thank you Planet Jeep
Went there they where expecting me and made my visit very comforting . I would take my car back there anytime I need service . Would like to thank David and his service and my visit very worthy . I would recommend anyone else that owns a Mitsubishi to go to there store
Want to start with thanking Jason Brooks Sales Consultant. We gave a hard time with this sale but he stud with us to the end on this sale. We are happy with this car and will pass on the great experience we had with this Dealer thanks again.
I walked in to have an inspections sticker and lucked out to have it done in about 50 minutes . Phewww. The customer service rep as always was efficient ,kind and informative . This was a far cry from my last visit for an oil change and license plate bulb replacement which took 2.5 hours even WITH an appointment .
A very pleasant experience at Dalzell Brothers, whether buying a car or having your car serviced. No haggling over car prices. We've bought 4 cars at Dalzell over the years and have had success with each one. Always an enjoyable experience.
This was by far the best experience i have had at any dealership. Not only was the Salesman polite, but he was friendly and he was able to get us a great deal. He wasn't pushy as some dealerships are. I live 1.5 hours from this dealership and that should tell you how much i enjoyed my experience that i would drive an hour and a half to buy a car from them. Yes the car was a great deal, but if this place was bad, i would have walked from the deal.
I am extremely pleased with the quality of customer service provided to me and my sister. Gail Cardoso has showed patience, knowledge and NO high pressure. She is still working hard to find us the used car that meets our needs and budget . She as a great attitude and I appreciate how we have been treated. Hoping soon to be driving a new car
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