The staff was friendly and I dealt with them over the phone initially. I put a deposit down. The following weekend I visited from a state away. The car was as advertised and I showed up and they took me out for a test drive. The whole appointment took about 2 hours and I left happy.
I was pleased to find that all of the vehicles were actually in good shape and wished I lived closer would have made it easier to buy one but because of the distance and shipping charges I was unable to get the vehicle I truly wanted from the Asia Motor company.
When me and my wife entered martin nissan , you can feel that this dealership is different from the others they treat you not as a customer but as part of there family no pressure selling at all , then enters the most amazing man Mr.Tom Pazienza a great sales executive with the heart for the customer because he cares and listen to what the customer wants thats why , I didnt hesitate to get my dream car the 2018 Nissan Maxima SL . and you can see this guy has everything a customer want service with the heart . So if you visit Martin Nissan Look for Mr. Tom Pazienza , because you I and my wife can guarantee that you gonna be one very sattisfied customer 10 . And special thanks to there finance guy fred very nice and excellent in explaining all the details of the contract to us. jack and marichu
Came in to see a car that I saw online. It was a 2008 RDX. Car was very clean. Car drove well. All clean inside. Got a bit off the listed price and picked up the car the next day. Car was detailed and had oul changed too. Drove home. Battery though was weak and died at home. Brought car back and they put new bateery in on a Saturday first thing. Took less than 30 min. Great customer service...
Came in looking for a new truck. I've had my current Ram truck for 10 years, and it was time for an upgrade. They gave me a great for for my truck I was reading on and a great deal on the truck a was buying! Overall great experience! Thanks to Chris, our salesman, for helping us with this process!
Frank was a friendly, approachable and knowledgeable guy with a sense of humor. We spent the entire day with him, and ended up with a great car. Going through the Costco program helped get our price down from the start.
Two sales consultants did an excellent job - Jim and Jorge. When I called about a particular used car I'd seen on Carfax, Jim took the time to make and email a video "tour" of the car for me. When I arrived from out of town, I stopped at two dealerships. My experience at Max Madsen's was great and far surpassed the customer service at the other dealership. Jorge was there to answer questions about the car. He allowed me to consider the car without the dreaded pressure one sometimes gets at a car dealership. Following my purchase, Jim followed up with a thoughtful email welcoming me to the Max Madsen "family." With sales consultants like Jim and Jorge, you can't go wrong!
Coming after work late to view a truck and they stayed open, had it ready for show, let me take my time to test drive and run my own tests overall they were patient and courteous, and answered all my questions. I didn’t think I could afford it but they made it work! I am BEYOND happy and feel confident about my purchase! They were great!
I was shopping for a use dpolice car and saw their website. This Dealership ha sthe largest selection of used police cars and they are very professional and took care of me. I am very happy with my purchase.
Happy with the service and with my car. Thanks Jason
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