Easiest car buying experience yet. They drove my truck to Houston, and it was just as beautiful in person, and drove my trade back to their location. The pictures are spot on. I was worried that buying a truck without driving it may be an issue but was assured that there was no obligation until it got here and O approved. Great experience.
The receptionist, salesman, and finance person were prompt in responding, courteous and helpful throughout the process. Though I should probably wait to do this until after I actually receive my car from the transport company, I feel confident that all will be well. This was my first car buying from a distance and it went smoothly.
I drove up from Louisville on a late Saturday afternoon to look at a 2012 Dodge Charger. They kept the lot open past 5 just so I could look at this car, which I thought was really nice. Our salesman Dan was really great and we ended up buying the car, which is gorgeous. Great car, great price, great people. I highly recommend McCubbin Motors.
We were very impressed with the service we received. Living in another state we made our deal over the phone. They were very professional, courteous and friendly. They also delivered our vehicle right to our front door and took our trade in. We would recommend this dealership to anyone looking for a great deal anywhere you live.
Came to look at a car I found online. After the test drive, I knew I didn't want that car; seat and armrest weren't comfortable. Salesman found another car--this one didn't even have an armrest. I stated this wasn't what I was looking for and I was looking for a car that I would use until the wheels fell off. I could see him getting irritated and he said, "Can't you just get used to the armrest?" I knew specifically what I wanted and what I didn't. Eventually after showing me many cars that didn't fit what I was looking for, he said, "You're gonna have to sacrifice on some of the things you want."
He seemed very irritated that I did research on cars. He gave me makes and models they had on the lot that might work, and I was using a website to tell him if the cars would be acceptable. After a while of telling him no, he stated, "Not that I think that website is lying but I never hear about any of those complaints." This was the final straw. You are a salesman. People are not going to come in and tell you about how bad their transmission is when they are trying to trade it in for another vehicle.
I bought a car I love a week later with EVERYTHING I was looking for. I didn't have to sacrifice anything and I got it $5000 less than cars they were showing me.
I came there with a motive and Joshua put me all the way in the game! He got me what a wanted and didn't give up! His attitude was great! He did a awesome job making my dream car keys land in my hand. He didn't give up and that means a lot to me and as of today I'm still happy riding around in my brand new 2018 okay!!! Great job Josh man u the best hands down!!!
Jack Bass was courteous, polite and knew his product. He explained everything and was very helpful with questions that I had. He was not a pressure salesman which was wonderful to see. I would recommend him as a salesman to anyone buying a Kia from your dealership. Ed Cotto has been my go to service person since owning my previous car and has always been excellent to work with.
I needed to follow-up on my previous review and say that Cavalier Mazda stepped up to the plate and paid me the difference between the diminished value and full value trade in. They proved to be a stand up business/dealership. Thank you Cavalier for doing the right thing.
Quick, professional, and reliable. Always dependable service at some of the best prices. I only let these guys touch my KIA.
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