Great experience. Matt was very helpful in explaining the different features on the various Highlander models. Helped me quickly figure out which one I wanted. Second highlander from Russ Darrow. Great customer service keeps me coming back.
I was in earlier today and purchased a 2016 Cadillac CTS from Kellyn. Between Kellyn's polite attitude and eagerness to get us exactly what we want, our experience at Joe Van Horn was a pleasure. We will gladly be back to purchase from her in the future!
We had been looking for used truck for some time and went to Van Horn as we had found one online that seemed to fit the bill. However, it was not the truck for us, but we talked through our needs and our salesmen Austin brought up some inventory that we looked through and ended up finding a much better truck than we had originally been looking for. Thank you for the great service and getting us exactly what we were truly looking for.
Longest time we have ever spent in a dealership to buy a car. I can't put my finger on 1 thing that stands out to me as being excellent during this experience. Salesman told us we could put 1500 miles on in the first 3 months, paperwork we signed says 900. I guess we'll have to change our plans for the holidays
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