When shopping for a vehicle most know it's not an enjoyable process. Well I can say Herb Michael was a pleasure to work with. He was very knowledgeable and patient. I can easily say when it's time to shop again I will absolutely use Herb.
Had a very good experience with the dealership and staff.
by geecee945 from DealerRater.com
November 26, 2018
I have a very good experience with the dealership and the Salesperson GaithBekie. He was polite, helpful and attentive to what I was looking for in a vehicle and within my budget. I presented what I wanted to pay for the vehicle out the door. And it was meet. I bought the vehicle and I am very satisfied. I was overcharged by $223.00. Also had a great experience with the General Manager Eric Brinkman. I was overcharged $223.00 and I bought the matter to Mr. Eric Brinkman and he stated that he would investigate the matter of the $223.00 and he would get back to me. Within a few days, he responded to my issue and he said that he would personally would take care of it. Even if he had to replace the money from his personal monies. Which he laid some personal money out of his own pocket. This man has integrity, honesty, character and he values his word as a person. I like that in a man. To have value of his word. From the time we negotiated the price for the vehicle he was honest with me. We shook hands as two gentlemen as I keep my part of the deal as he did also. I am very impressed with him. I would recommend the dealership, the Salesperson Gaith and of course the General Manager Eric Brinkman.
Ed Daniels searched diligently and patiently to find an SUV for my wife and was pleasant throughout the process. Ed is straightforward, but remains respectful. No fast talking from Ed, which we appreciate.
Service after the sale has exceeded the purchase experience. We purchased over 18 months ago and have had time for Ed, Dana in the service department, and others to display their willingness to work with us and to display true customer service. We will return to Daniels Chevrolet for future purchases and recommend them to our family and friends.
Appointment was at 4 - did not leave til 6:30 Answer about heating system to technical so I was unable to conprend and walked away Charged different price then quoted Usually give you a quick wash. Was never asked not was done
I spent all day with my wife going to dealerships after dealerships.It was not a pleasant experience until we pulled into Payless car sales, and was treated professionally by Brandon who listened to us instead of talk talk talk. The first car he showed us was exactly what we said we were looking for. The price was great and we love the car. Thank you Brandon.
Matt Gonwa was extremely helpful in finding me the car that suited my wants and needs to lease. He made the entire process seamless. I would highly recommend Matt to anyone searching for a car to buy or lease. Thanks Matt!!!!
Armen was the best sales guy , didn’t try to talk me in to buying something I didn’t want. He made buying my new Jeep a quick easy process. I would recommend this place to anyone looking to buy their brand. Went to five other lots and this place was by far the best.
Purchased our first Civic (not our first Honda) from Eli. The entire car review and purchase process was seamless. Knowledgeable, professional and personable team - Eli and Chyrlyn. Made to feel like we were the only customers in the Dealership - not rushed, not made to feel like the clock was ticking. The follow-up, paperwork signing process, review of car features and offers to come back and learn more are greatly appreciated - exceptional positive customer experience. We have found our Honda partner here in Omaha! Thank you!
Just purchased a 2018 certified pre-owned Buick LaCrosse Essence yesterday. The whole experience was non-stressful and enjoyable. Chris, Dave, and Bert were exceptionally professional and pleasant to work with! Many thanks for such a positive transaction, Jacqueline H.
What a pleasant surprise in the age of dealers slight of hand ie: I just sold that vehicle or they never had it to begin with, but I have this one instead or misrepresenting the condition of the vehicle. This is a honest up front dealer who does not waste your time with idle chatters and explains all cost right up front. I am the type of person who when looking for a vehicle wants the bottom line number and I was given that with no surprises when closing the deal. I would recommend this dealer to all my friends and family who need a vehicle.
Thank You for being HONEST it was refreshing!!!!!!!!!!
I was happy to be in and out fairly quickly. Albert the sales man was very friendly and do everything for me to meet my needs. He listened to what I was anted and did not try to up sale me which is very annoying to me
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