Justin fits the role of an automobile advisor, not what we typically think of when we think car salesman. He is a straight shooter and open and honest hroughout the whole car buying process. We never felt pressured, we felt supported through our decision. He spent hours with us explaining the leasing versus buying and never once did we feel rushed or an inconvenience. Then after we purschssed the car he took a great deal of time going through all the features of the Jeep. He also assured us that he wasn???t just our advisor through this purchase, but also throughout the entire time we have the vehicle until our purchase. We???ve owned the car for 5 days and we know for sure we our Jeep owners and customers of Justin???s for life.
Jeremy Owens really made my car buying experience easy. He was professional, honest, he listened and was understanding of all my needs/wants and concerns. When I buy my next car, I will for sure contact Jeremy first.
I think Joe did an exceptional job helping me get into the truck that I wanted. Lamont also did an outstanding job. They both were very friendly and informative. Lamont went above and beyond and was able to get my additional discounts as well. The only issue was having to wait around for everything to get finalized. overall 9.5/10
Great People. Great Cars. Great Experience. Thanks
by Ben from Columbia City, IN
April 17, 2018
As a Purdue student years ago, I recall admiring the many vehicles on the Southwest Auto lot as I drove down HW24; but it wasn't until now that I finally made it into their parking lot for a vehicle.
We enjoyed our experience with the helpful staff at Southwest Auto Sales. We worked with Vince, but all of the employees were courteous and kind. They worked with us on the price and we were pleased with our purchase experience. Vince was responsive and helpful along the way. Southwest was very flexible with letting us go on a somewhat longer than normal test drive to make it easier on my wife and two young sons. We hope the Southwest Auto team is able to help us when the need would come for another vehicle.
Buying was easy and fast. Everyone we dealt were exceptional. I'm confident that we would tell our friends where to find good customer service and an exceptional used inventory.
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