Hello, Just wanted to say thank you to Dave, Alex, Big Andrew and Little Andrew for an Amazing experience at LE Dodge Ram Jeep after a very bad experience with Lake Chevy I was promised a truck Chevy did not have. So at LE Dodge Ram Jeep the team was great I ended up with the Power House truck of all trucks to pull my 2018 Jayco WhiteHawk- now I have the Ram Power wagon 4x4 Hemi and I could not be happier it has everything a chevy does not have and then some- Great Customer Service and they worked with me to be at my budget - as a Retired Navy Veteran it's great to see how they care for customers and Veterans " Bravo Zulu" well done - Joe Andersen USN Ret.
I had to make an appointment for my 2016 Dodge ram to take care of a couple of recalls I also schedule to have it serviced and replace the windshield wiper blades. I ran into a couple of small problems which I was working with Jessica Gonzalez and she handled it with the utmost professionalism I would gladly work with her anytime thank you for letting me commend her for a job well done sincerely Russell W camp.
Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!
Much Gratitude to team @ San Juan Capistrano Jeep.
by Taylor Davis in his new Jeep C from Newport Beach
September 8, 2018
The team that helped me with my purchase, specifically Arden, Durrell, and Shana were very professional in several ways. They were highly knowledgeable, eager to meet my needs, very friendly and set an excellent environment to handle business. They genuinely wanted me to take my time and make the right decision. Even when I was hesitant to take a second test drive the urged me to not rush things and see what both cars hard to offer, their time and execution was greatly appreciated. I've already recommended this branch to multiple friends guaranteeing them that Jeep is the way to go, especially when you have Arden and Durrell on your team.
Had a great experience buying a “new” used car here. Victor was the best ! Wasn’t pushy at all , had everything ready for me when I arrived and was able to get me a great deal on my Jeep. I will be reccomeding him to other peolple as it was the best experience car shopping I have had. The finance office was equally as nice and helpful. Painless, quick and easy process all the way around . When I am ready to re purchase I will definitely be going there first!
After driving a Dodge Caravan for 22 years I decided it was time for a new car so I picked the Chrysler Pacifica with all the bells and whistles. The salesman, Daniel Rios, was helpful and got me just the car I wanted. There a couple of very minor problems with the car (I had ordered a spare tire and it did not come with the car) that the dealership took care of immediately. I would recommend them highly.
It's our 14th vehicle within our family over the years from Tuttle Click - our 4th within the past 12 month! We are definitely very satisfied and loyal return customers! It was a great pleasure all around from A-Z, to purchase another new vehicle.
I recently had the pleasure of purchased a car from Arden Lanum at Courtesy Chrysler in San Juan Capistrano. I had a ton of questions and she was able to answer them all! She made me feel very at ease was super friendly and very knowledgeable. My mom is thinking of getting a new car and we will be going right back and requesting Arden!! She’s our girl!
I was amazed by this service dept. They were quick to do an oil change and a recall on my Dodge Ram 1500. 60 minutes is pretty fast service. I was expecting a 2-4 hr visit.
Redlands Chrysler Dodge Jeep Ram has earned my loyalty. I'll be there again when the next oil change and tire rotation is due.
Thanks guys...you delivered and earned a 5 star review.
They also washed my truck for me. thanks again service dept.
I have had two different Jeeps serviced here for many years and have been completely satisfied. The service reps are very knowledgeable and go the extra mile to provide excellent service. They have always made sure that the correct woek was done at every visit and have never suggested that I needed something which wasn't needed. I would not consider taking my Jeep anywhere for service or maintenance.
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