I brought in my 2010 Grand Caravan to have the lock actuator and window modulators replaced. I knew these repairs were complex and involved a lot of odd electronic bits. I'd looked into the pricing for the parts and was quoted a fair price for both parts and labor. The repair was properly done and was worth the money. I wish I'd bought my van here!
My 2002 Jeep Liberty was in need of long overdue service. My service advisor, Raidel, was exceptional. He had my Jeep inspected and listed everything needed in order of importance. He did all he could to keep my costs as low as he could. This was my initial time trying this facility for service and I will definitely be back.
My service rep, Zach, is knowledgeable, attentive and always friendly. He explains everything to me and keeps me apprised on status of my car. Service is prompt. I am very pleased with the dealership and it's location is so convenient for me.
Over all my experience with the service department has been good. Maybe due to the high demand for service at this location, I have not been able to schedule an appointment for my vehicle to be serviced for a continuous issue with my vehicle. Hopefully in the upcoming days Ill be able to schedule and have a loaner car available.
Our salesman, Ramin, was great. Very professional.
by Robert in Reseda from Reseda, CA
January 8, 2018
Very polite and professional staff. Clean facilities and nice product. Upfront pricing and bottom line oriented dealings. Highly recommended place to buy a car. Our salesman, Ramin, was very knowledgeable and helpful.
This will be brief. I have never had a better experience buying a car. The price was as advertised, there were no sneaky attempts to force add ons. There were no attempts to give me financing that was actually different than told verbally, unlike other places I have been to. They seemed relaxed, and that game me room to relax.
In short, they excelled by not doing all the underhanded things many other dealerships do, and then by making the process pleasant. I want to specifically call out Joel Alba (sales) and Zoltan Lakatos (financing).
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