Negotiated via email (my preference) and agreed upon total price. Drove in from Indianapolis and completed a smooth transaction. Car as advertised. Tony explained what thy had done to make he car ready for he road. Overall, satisfied
I had the misfortune of experiencing car problems while out of town for work. I took my Chrysler Town & Country van to this dealership after finding a Technical Service Bulletin online for the problem I was having (engine misfire). They were extremely busy when I got there, but the Service Advisor Specialist, Taylor Alford, seemed genuinely interested in my plight. I had to leave the vehicle overnight and get a rental car to get back to Cleveland. Taylor made sure my van was looked at the following day and got back to me promptly with what it would take to get running correctly again. I was fully expecting the worse based on what I read in the TSB, but Taylor gave me great news and the repair was relatively inexpensive. It's nice to know that there are still honest people out there! I'm very happy with the service I received at this dealership and would recommend them to all in the Louisville area!
My family and I have purchased 2 Dodge Journeys from Commonwealth in 3 wks. 2017 Dodge Journey SXT & 2016 Dodge RT. Hands down from the time I walked into the door I received VIP treatment. Tyran Morris, Shawn, Juana, Kenny, Howard, Ed, Rickey, & Mike. I may have left out someone but all went above and beyond for my family.. You have built a lasting relationship with my family thank you!!
Had a great experience. I found a car online and inquired about it. Salesman contacted me and we set up a time to meet. Worked with me and got the car for the price I wanted. 44 Auto in Bardstown is where I will shop for another used car if I decide to get another one. A headlight has some condensation and they set a day for me to come in so they can fix it.
my sales rep was Will Beard and he was very pleasant to work with. we feel like we bought a very dependable truck. when asked about previous owner and a vehicle report he furnished both within a matter of minutes. we went back a few days later to pick the truck up and everything was ready to go and we were in and out in no time. i would look to buy another truck from him again.
Great customer service! Patrick walked me through the buying process, and I couldn't be happier. They were honest, and willing to answer any questions I had. HIGHLY recommend!
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