The team out at Napleton's Mid Rivers Kia has a winning combination with Darwin Cunningham and Ken Stark. This was my first experience with this dealership and even though it's quite of a drive from the local dealerships that are closer to home, it is WELL worth the drive. After arriving, I met with Ken Stark who I can't say enough about. There were no slick gimmicks, no pressure, no attempts at manipulative ploys. As cliche as it might sound, but we hit it off as if we were buddies for years. Again, he was easy to talk to, the other employees/salesman appeared as though they genuinely enjoyed working there, you could just feel that positive energy in the air. It made car buying fun again as it should be. Enter Darwin Cunningham. This guy gets it. It's those little things that go a long way. When delivered on EXACTLY what I wanted, he wrote "CONGRATS!!!" on the paper. It made it that much more fun on signing and being a part of this great experience. He too couldn't have been easier to talk to and was VERY transparent. Extremely friendly, kept me informed every step of the way and was fast at delivering what I wanted but took his time when or if I had any questions to ensure we were on the same page. The service I received at Napleton's Mid Rivers Kia is nothing short of extraordinary. To say that both the car buying experience and its salespeople have challenged my preconceptions about your typical car dealership and its antics is a gross understatement. They have truly changed my mind and those ideologies and I will be telling anyone and everyone that will listen about my experience and to give Napleton's Mid Rivers Kia a try before they give another dealership their business.
We worked with Milton Wright. We came to the dealership with a vehicle in mind. He helped us to it right away and was very pleasant. When it came down to the negotiating he was very patient and willing to listen to our requests. He was easy to talk to and personable. We will be back to see him again in the future.
It's pretty nerve racking purchasing a car sight unseen from 9-hours away, however Dave made the entire process easy! Dave answered all of my questions and fulfilled my requests in a timely and professional manner; qualities that only one could expect from an expert such as himself. Even though I had only spoken to him on the phone once and the rest through text message, I knew that I was in good hands. I would highly recommend Dave to anyone that would like to purchase one of Dean Team's fine automobiles, but has any qualms due to distance. I can only imagine what purchasing a vehicle from him in person would be like!
I just bought my new Jeep Renegade at All Star. Joey was my salesman and Ken did my financing. They were both amazing. I got a great deal and it was the best car buying experience I've ever had! I've already let my family and friends know they need to come here!
Thanks All Star!!
VERY PROFESSIONAL AND COURTEOUS THEY DID EVERYTHING THEY COULD TO MAKE SURE I WAS HAPPY WITH THE PURCHASE OF OUR NEW VEHICLE,WHATEVER IT TOOK THEY DID,NICEST DEALERSHIP I VISITED AND I HAVE BEEN BUYING CARS FOR OVER 35 YRS. I WILL BE BACK. THANKS MIKE THE SALES MANAGER AND JORDAN THE SALES PRO.
The staff could not have been better. They did not play games. they knew what they were talking about. They offered me more for my trade than 4 other St. Peters / West / South County Dealers included Lou Fusz, Bommarito and Sinclaire. They stayed late to get it done and even went to buy batteries for my remote. They also have the FOREVER warranty that is amazing bumper to bumper as long as you own the car. Totally worth the drive. These guys were so easy to work with. I wouldn't go anywhere else. They even have concierge service for free including bringing you a rental even for routine maintenance! You won't find a better deal, better people, or better service in St. Louis...maybe anywhere. Can not say how impressed I am with these folks. After weeks of car shopping they closed the deal with style! Thanks guys!
The service department has been servicing our car since we bought it. The prices are fair and everybody there always seem to be smiling and happy. When it needs a repair or maintenance they always call and tell us what it needs with a price before fixing it. My wife and I really appreciate that. Thanks Marty!
Great experience at Carmax at Mid Rivers in St. Louis. We were looking for a low mileage 2014 Toyota RAV4 and we found the SUV we wanted on the lot. In total it was the fastest we have been in and out of a dealership after buying the SUV.
Thank you so much for your service Christopher. You were thorough from start to finish. Love my new car! I would recommend anyone here again.
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