I was traveling to Florida and my Town and Country van was loaded with our snowbird seasonal gear when I struck a deer near Blufton Ohio and totaled the van. I called Garber to arrange a purchase of a used Pacifica they did not have one in stock that met my requirements. Garber arranged for a Loaner/Rental over the phone and I was on my way. Heather kept me informed of her efforts in locating a Pacifica, she contacted us and emailed us the details in Florida. We looked at vans in Florida and knew what color and accessories we wanted and she found one, had it prepped and we returned to Michigan and we had exactly the vehicle we wanted.
Let me put in a good word for FEENY Chrysler in Midland. I worked with Rich Jacklin who was attentive and very accommodating. Rich presented me with a few options to meet our request, and we left with a new Pacifica. As a customer of FEENY for many years, I am happy to say I would be happy to recommend them to anyone looking for a new vehicle.
If you are looking to buy new or used then look no further. These guys were great. (A little long but hear me out) My wife and I were looking for a specific car and it turned out they had exactly what we were wanted. We found the same car at other dealers and got the run around from all of them. Three different dealers sold the cars out from under us. Had another dealership add some ridiculous fees I had never heard of and then finally we called Feeny. Got on the phone with Nolan LaCrosse and told him about all the other experiences that we had and he assured us that we had nothing to worry about. Everything went perfect we got down there drove the car and loved it. Paperwork was quick and painless they handled everything with our bank and away we went. Couldn't have been happier. Here is the part that separates them from the rest. A couple days later something went wrong with the car it was just not running right. So I called Nolan and he told me to hang tight and he would get back to me. Come to find out it was his day off and he had gone in to work to notify his manager Mike Beck of what was going on. They put us in a loaner and fixed the car. You won't find that kind of service these days.
I never imagined going to a dealership that was as far away as they were from home, but I'm glad I did. I absolutely loved every minute I spent at their showroom. The salespeople were awesome. They made me feel like they cared about me, not so much the sale. I was very happy with Jason Wiles. He didn't mind helping us out and just being there as a person, not as a salesman. He was down to earth, helpful, and friendly. He made sure that I was comfortable with everything before I left the lot before I left with my new car. He took what has always been a horrible experience for me and made my shopping experience one I actually enjoyed. I will definitely be back to them whenever the need for a car arises again. Definite 5 stars for this dealership!
I want to start off by saying thank you to Steve Goff and the LaFontaine of Birch Run team. The work put in for the second time within 3 months is wonderful. Bought a car a few months back and bought another recently, with two different sellers but the same energy. Highly reccomend Steve Goff he gets the job done and you won't be disappointed. He wants you to be happy and comfortable and not to just sell you a car. Thanks again to Steve and everyone who was involved!!!
I went to multiple dealerships with a very picky list of requirements for my purchase, and Richardson’s was the ONLY dealership that actually cared enough to listen, and didn’t real me in with a car that they “just sold” and try to send me off in something else.
I was beyond impressed with the customer service, and the ease of the entire car buying process. They worked out a deal for me that was far better than any other dealership offered, let me drive my car for a few days before I purchased it so I could be sure it’s the one I wanted.
I dealt directly with the owner, Larry, and Dennis at the ford store.
There won’t be another dealer that will get my business from here on out. Richardson’s is worth the drive!!!
In 2014 I got my first Jeep from here, Nolan was great as I was living in Maryland at the time and now the only reason I didn't get my 2nd Cherokee from is is because I now live in Eastern PA even further away but I always look here online for cars first when my lease ends! Keep up the great work Nolan!
Nick Allen went above and beyond during the entire purchase process. He secured us a very good deal on our 2019 jeep cherokee and stayed till after business hours till we got there for the actual purchase. Would definately buy another vehicle from Nick at Garber. Thanks again for your hard work and great attitude.
Service was great!!!! Will be back again. All of the service staff was great when I had to take my car in.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.