I want to start out by saying that I am an employee of Henry Brown and work in the service department. That being said, I have worked places that you get pushed behind "Real Customers" as if you weren't important. I was never treated like that.. Hubby and I were not sure what we wanted so we took many test drives...Willy was patient, kind and very professional with us. He was never pushy or made me feel like I was wasting his time, even though I felt like I was. Once we chose our 2019 Chevy Traverse, everything went quickly and smoothly in finance with David Ide...... Again he was not pushy, super nice and professional. Mike Miller the Sales Miller made sure I was getting the best treatment along the vehicle buying path... and that I was!! I watch all the salesman here on a daily basis and really like them all and like the way they deal with customers... Thanks for making my buying experience an awesome one!!
I have now been to this dealership both to buy and now for service. I ended up not purchasing here, but only because I was looking for a very specific used vehicle and was on a short timeline. However, the sales person was great. Additionally, I am now using Josh as a service adviser and he is great too! Highly recommend this dealership for buying or service!
My family is in the middle of transitioning from Minnesota to Arizona, and my wife's car broke down on the way there. We stopped at Auto Hall, and our experience was great. Bryan was so helpful, and knowledgable out his inventory. Not only was he not pushy or trying to pawn off a car on us that they want out of their inventory, he welcomed us to find a better offer on the car we chose. Once we decided on the car we wanted, he made the buying process easy and fast. We were in and out of the dealership in under 30 minutes. My wife wanted to add on some features to the car, and not only did he understand what we wanted, he had them taken care of in a timely manner. He was very communicative throughout the entire process, and treated us as if we were family who were there to buy a car. I will be buying my cars from here for now on.
You can not get better service than Lisa Chabrier at San Tan Volkswagen!! She is a little ball of fire that GETS IT DONE!! She is willing to walk you thru every available car in your range, and then fights for you to get the best deal possible!! And while she's taking care of your paperwork, the rest of the office comes over to offer you a beverage and to just chat and make sure you're comfortable!! They do NOT attack you as you come thru the door, but will bend over backwards to help you with any needs or concerns. I just cannot say enough about what an amazing experience this was for me! Lisa is a rockstar!!
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