This was a nice place to buy a used car. They let me test drive the car on my own. They provided all of the information I asked for. They were reasonable when it came to negotiating the final price. My biggest critique is that when it came to doing the paperwork, they pushed pretty hard to sell several types of additional coverage. Be strong and direct with your position and they pretty quickly reduced the prices of the coverages. Overall this was generally a good experience. Also Licking County has a relatively low sale tax especially if you’re coming from Columbus. The drive is definitely worth the effort.
I had searched several dealerships and discovered that the used inventory at this dealer is far better than most. The staff and GM are all very well informed and delivered what they represented including a reasonable trade in allowance. Overall awesome experience!
Vince and Ryan were both very professional and helpful. It felt like they were trying to get me a vehicle I wanted at a price I was happy with, without trying to take advantage. They also offered to fix an issue (missing antenna) on my used vehicle to make sure I was satisfied with my purchase.
They are not the best, they are not the worst; they are the Melba toast of car dealerships. I was working with another dealership in WV that seemed unable to find the Jeep that Tri-County had. Made the 90 min drive and traded in one Jeep for the other at Tri-County. Generally speaking, I feel that my trade in was low balled and the price that I paid for my new Jeep was $2k higher than a similar vehicle with a hard top with a dealer in Virginia but I didn't want to give up a day's pay for something that might not be there by the time that I arrived. Look, these guys are not priests nor are they rabbis--they are car salesmen. One specific positive note: when they tried to upsell me on additional coverages, a simple "I'm not even remotely interested in that bu11$h1t" ended that conversation with no additional hard sells. One specific negative note: when I went to pull out of the lot, I saw that the side view mirror controller knob was busted. It was too late to get a tech to pop in a new one but who doesn't catch that when you are test driving?
I have contacted them in numerous occasions about the 2002 Toyota Tacoma. For $ 5,999. I have the 5000 still trying to get the 900.00 I have heard from them about what they would do about coming down on the price so I'm still in limbo. But they have contacted me appeared to be pleasant people.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Shawn McMahan is an awesome person. I came into the dealership twice looking for a car. My first visit was unsuccessful because I did not have the down payment. Shawn was incredibly understanding with my situation and tried very hard to get the lowest down payment possible. Once I found the car, I told him that I would be back in a few weeks with the down payment. He touched base with me once, but wasn't pushy and seemed genuinely concerned about my situation. On my second stop in, again, it seemed that the odds were against me. He went above and beyond to insure that I left with a car. I would HIGHLY recommend him to any of my family members and friends. Thanks again, Shawn, from the bottom of my heart!
It's been 30 years since buying from a dealer and having to finance an auto. I forgot how much fun it is... Bought a used 2015 Cruze diesel. I do like this car! After the first week ck engine light showed up. Pulled out the code reader and it was a emissions sensor that failed. Lucky for me it is covered by a special extended factory warranty. Dealer confirmed my findings and ordered replacement. Was given a loaner to drive until new part arrived the next day and was replaced.
A fair deal on great vehicle! Best dealership experience I have ever had!! The salesman that work with me was truthful and friendly. I would recommend this place to my family, definitely will be my go to place when iam ready for another car.
I was recently looking to buy a used truck and I sent a request for information on one I was interested in and received a response in a very quick and timely manner and even though I didn't end up buying from them I would definitely use it again
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