Our experience at Ken Pollock Ford was absolutely phenomenal. From our first contact with them, Christine was so willing to help and answered our questions extremely quickly. She sent us every single piece of information we needed to know, and had us essentially sold on the car (and the dealership) before we got there. Then. We arrived yesterday and quickly realized it was only getting better. Zach, our car salesman, knocked it out of the ball park. He explained everything in detail and allowed us to ask a litany of questions. He was easily the best sales associate we???ve ever worked with. Even the man processesing our paperwork, Mark, was effective and effienct to the highest degree. The car we bought is perfect for us, and we could not recommend Ken Pollock Ford more.
This by far was the best car buying experience I ever had. I went to the dealership looking to trade my car, and I couldn't have made out better! We brought them a tricky negative equity situation that another dealer got me into, and it didn't scare them one bit. They worked hard to get me a phenomenal deal, a lower car payment, and again in the car I really wanted. They treated my family like family and not just another deal. We joined Team L&B, and you should too! We love our brand new Jeep Compass! A special thank you to Joe Beach and Joey Maturi for going above and beyond to help us!!
Good experience. Great dealI would recommend salesman as he was very professional. I have purchased other vehicles over the years from this dealership. I do know that the service dept is also very professional.
Zach did a really good job at getting me into the car i wanted at the price i could afford. He made everything very simple and everything went smooth and efficiently. I love my new vehicle and i am definitely very satisfied. Thanks to Zach and all others who made this sale a great experience for me.
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